BEFORE CONTACTING A SERVICE CENTER
Symptoms | Causes | Steps | |
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The power is not | The batteries need replacing | Replace the batteries with new ones | |
turned on | The AC Power Adapter is not connected | Connect the AC Power Adapter | |
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| The batteries need replacing | Replace the batteries with new ones | |
| The camera has automatically turned itself | Power on. | |
The power is | off. |
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The card is taken out before the image is | Do not remove the memory card while you | ||
turned off during | |||
use | saved onto it. | save the image. | |
| The adapter has not been connected | Plug the adapter in correctly | |
| properly |
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The battery | The external temperature is too cold | Keep batteries at the correct temperature | |
power is draining | The camera is using both old and new | Replace all batteries with new ones | |
quickly | batteries |
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Camera does not | The camera is not set to RECORD mode | Set it to RECORD mode | |
SmartMediaTM card is not inserted | After turning off the camera, insert the Card | ||
take pictures | The memory card has not been initialized. | Initialize | |
when the Shutter | |||
Memory card is almost drained | Insert new Card from manufacturer | ||
button is being | |||
The batteries are weak | Replace the batteries with new ones | ||
pressed | |||
The power has not been switched on | Power on | ||
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The focus cannot | You have selected the incorrect shooting | If the subject is closer than 0.6m, select | |
mode | macro mode and if the subject is beyond | ||
be adjusted | |||
| 0.6m, select normal mode | ||
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The flash does | The camera flash is turned off | Please change the flash mode to Fill in or | |
not work |
| Auto | |
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The incorrect | The wrong date/time is displayed or has | Select the appropriate date in SETUP mode | |
date/time is | |||
been saved as basic numbers |
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displayed |
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Camera fails to |
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work by any | Camera is not working properly | Remove the batteries and insert them again. | |
button or switch |
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