Samsung EC-NV40ZBBB/AS manual Camera does not take images when pressing the Shutter button

Before contacting a service centre

Camera does not take images when pressing the Shutter button

•There is insufficient memory capacity

Delete unnecessary image files.

•The memory card has not been formatted

Format the memory card. (p.71)

•The memory card is exhausted

Insert a new memory card.

•The memory card is locked

Refer to [Card Locked!] error message. (p.76)

•The camera’s power is off

Turn the camera power on.

•The battery is exhausted

Insert a fully charged battery. (p.15)

•Battery is inserted incorrectly with the polarities reversed.

Insert the battery according to the polarity marks (+, -).

The camera suddenly stops working while in use

•The camera stopped due to a malfunction

Remove/re-insert battery and switch the camera on.

The images are unclear

•A picture was taken of the subject without setting an appropriate macro mode

Select an appropriate macro mode to take a clear image.

•Taking a picture beyond the flash range

Take a picture within the flash range.

•The lens is smudged or dirty

Clean the lens.

The flash does not fire

•Flash off mode has been selected

Dis-engage flash off mode.

•The camera mode can’t use flash

Refer to the FLASH instruction. (p.32 ~ 33)

Incorrect date and time is displayed

•The date and time have been set incorrectly or the camera has adopted the default setting

Reset the date and time correctly.

The camera buttons do not operate

•Camera malfunction

Remove/re-insert battery and switch the camera on.

A card error has occurred while the memory card is in the camera

•Incorrect memory card format

Re-format the memory card.

The images don’t play back

•Incorrect file name (Violation of DCF format)

Do not change the image file name.

Colour of image is different to the original scene

•White balance or effect setting is incorrect

Select appropriate White balance and effect.

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