Samsung EV-NXF1ZZB4IM3, EV-NXF1ZZB1KFR, EV-NXF1ZZB2QFR, EV-NXF1ZZB1HFR, EV-NXF1ZZB2JDE manual 180

Appendix > Before contacting a service center

Situation	Suggested remedies
Playback screen does	‡ Ensure that HDMI cable is properly connected
not appear on the	to the external monitor.
connected external	‡ Ensure that the memory card is properly
device	recorded.
Your computer does	‡ Ensure that the USB cable is connected
	correctly.
not recognize your	‡ Ensure that the camera is switched on.
camera	‡ Ensure that you are using a supported
	operating system.
Your computer	The file transfer may be interrupted by static
disconnects the
	electricity. Disconnect the USB cable and connect
camera while
	it again.
transferring files
	‡ End i-Launcher and restart the program.
	‡ Depending on your computer's specifications
	and environment, the program may not
	launch automatically. In this case, click
i-Launcher is not	Start All Programs Samsung
	i-Launcher	Samsung i-Launcher on your
functioning properly
	Windows computer. (For Windows 8, open
	Start screen, and then select All apps
	Samsung i-Launcher.) Or, click Applications
	Samsung	i-Launcheron your Mac OS
	computer.

Situation	Suggested remedies
	‡ Subject is not in focus. When the subject is
Auto Focus does not	outside the AF area, shoot by moving the
	subject inside the AF area and half-pressing
work	[Shutter].
	‡ Subject is too close. Step back from the subject
	and shoot.
Lens does not work	‡ Ensure that the lens is properly mounted.
	‡ Remove the lens from the camera and
	remount it.
External flash does not	Ensure that the external flash is properly mounted
work	on the external flash port.
The date & time	‡ Set the date and time again.
	‡ This screen appears when the camera’s internal
settings screen	power source is completely discharged. Insert
appears when you	a fully charged battery and wait at least 72
power on the camera	hours in power off status for the internal power
	source to be recharged.

180