Chapter Five
T R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.
Identifying Problems
Problem | Possible Solution |
|
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Poor picture. | Try another channel. |
| Adjust the antenna. |
| Check all wire connections. |
|
|
Poor sound quality. | Try another channel. |
| Adjust the antenna. |
| Make sure the MUTE button is off. |
No picture or sound. | Try another channel. |
| Press the SOURCE button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
|
|
No color, wrong colors or tints. | Make sure the program is broadcast in color. |
| Adjust the picture settings. |
Picture rolls vertically. | Adjust the antenna. |
| Check all wire connections. |
| If you are using a VCR, check the tracking. |
|
|
The TV operates erratically. | Unplug the TV for 30 seconds, then try |
| operating it again. |
|
|
Your remote control does not | Press the MODE button to put your remote |
operate your TV. | control in the “TV” mode. |
| Make sure the remote has batteries. |
|
|
The TV won’t turn on. | Make sure the wall outlet is working. |
| Make sure the TV is plugged in. |
| Make sure the remote has batteries. |
|
|
Digital broadcasting screen | Please check the digital signal strength and input |
problem | antenna. |
|
|
Color smudge on screen. | Please operate the Self Focus function. |
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Note
If you watch a still image or the screen in the Normal (4:3) aspect ratio format for a long time, images may be burned onto the screen.
