Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector.

 

• Keep the iPod S/W version up to date.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the correct mode(RECEIVER DVD/TV)?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

44 English

HT-D550-XU-ENG-1228.indd 44

2011-12-29 ￿￿ 11:15:55

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Samsung HT-D555/ZF, HT-D550/XN, HT-D555/TK, HT-D550/EN, HT-D555/EN Other Information, Symptom Check/Remedy, Troubleshooting
Page 43 Page 45

HT-D555/XE, HT-D555WK/SQ, HT-D550/ZF, HT-D555WK/ZN, HT-D550/EN specifications

The Samsung HT-D553WK/UM, HT-D550WK/ZN, HT-D555WK/ZN, HT-D555K/HC, and HT-D555WK/HC are part of Samsung's versatile home theater systems that combine advanced audio technology with user-friendly features to enhance your home entertainment experience.

These models boast powerful surround sound capabilities, delivering a rich audio experience that immerses you in your favorite movies, music, and games. With a 5.1 channel configuration, these systems take advantage of multiple speakers to create an enveloping soundstage. The inclusion of a subwoofer provides deep bass, ensuring that action scenes pack a punch while musical performances sound vibrant and detailed.

One of the standout features across these models is their support for various audio formats. They can decode formats such as Dolby Digital and DTS, which means you can experience high-quality sound from any connected devices, be it a Blu-ray player, gaming console, or streaming device. Some models come equipped with unique sound enhancement technology, like Samsung's Crystal Clear Sound, which optimizes audio clarity and balance, allowing for a more enjoyable listening experience.

Connectivity options are robust, featuring multiple HDMI inputs that make it easy to connect a variety of devices. This is particularly useful for those with multiple sources, including gaming consoles, streaming boxes, or additional Blu-ray players. Additionally, USB ports provide convenient access to digital media, enabling you to play videos, photos, and music directly from a USB drive without the need for a separate media player.

The design of these home theater systems is sleek and modern, making them a stylish addition to any living room. Some models feature a compact form factor, allowing for easy placement in smaller spaces without compromising on sound quality.

Furthermore, user-friendly interfaces and remote controls simplify navigation across different sources and settings. For those who appreciate convenience, many models support Bluetooth connectivity, allowing users to wirelessly stream music from smartphones and tablets.

In summary, the Samsung HT-D553WK/UM, HT-D550WK/ZN, HT-D555WK/ZN, HT-D555K/HC, and HT-D555WK/HC home theater systems serve as excellent multimedia solutions. With their combination of powerful sound, versatile connectivity, and sleek design, they transform any living room into a vibrant entertainment hub, delivering an impressive audio experience that can elevate your viewing and listening pleasure to new heights.
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