Symptom |
| Check/Remedy |
No HDMI output. | • | Check the connection between the TV and the HDMI jack of the product. |
| • | Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution. |
Abnormal HDMI output | • | If random noise appears on the screen, it means that TV does not support HDCP |
screen. |
| |
AllShare function |
|
|
I can see folders shared | • | AllShare only shows Video, Photo, and Music files. Other types of files are not |
through AllShare, but I |
| displayed. |
cannot see the files. |
|
|
Video is played | • | Check if the network is stable. |
intermittently. | • | Check if the network cable is properly connected and if the network is not |
| • | overloaded. |
| The wireless connection between the DLNA compatible device and the product is | |
|
| unstable. |
|
| Check the connection. |
The AllShare connection | • | IP address under the same subnetwork should be unique, otherwise IP collision can |
between the product and | • | results in such a phenomenon. |
PC is unstable. | Check if you have a firewall enabled. | |
|
| If so, disable the firewall function. |
|
|
|
I cannot connect to the | • | Test whether the network connection is active by using the Network Status |
• | function. | |
| Check whether a USB memory device is connected to the product. | |
| • | The memory device must have at least 1GB of free space to accommodate the |
|
| |
| • | You can check the available size in BD Data Management. (See page 50) |
| See if the | |
| • | If all above fails, contact the contents provider or update to the latest firmware. |
When using the | • | The USB memory device must have at least 1GB of free space to accommodate |
service, an error occurs. |
| the |
|
| You can check the available size in BD Data Management. (See page 50) |
NOTES
When the factory default settings are restored, all stored user BD data is deleted.
Repairs
If you contact us to repair your product, an administration fee may be charged if either:
1.An engineer is called out to your home at your request and there is no defect in the product.
2.You bring the unit to a repair center and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.
com, or contact Samsung Customer Care at
07 Appendix
English 55
