HP 17XL266, 17XL274, 17XL265, 17XL264, 17XL261 Video Test Error Codes Description Recommended Action

Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Video Test Error Codes (Continued)

Error Code Description Recommended Action

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 x 25 mode 9 x 14 character cell test failed

Video 80 x 25 mode 8 x 8 character cell test failed

Video 320 x 200 mode color set 0 test failed

Video 320 x 200 mode color set 1 test failed

Video 640 x 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

ECG/VGC memory test failed

The following steps apply to error codes

2402-xx through 2456-xx:

1.Run the Configuration and Diagnostics Utilities.

2.Replace the display assembly and retest.

3.Replace the system board and retest.