Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378
Solving Power Problems
Also see Solving Battery Pack/Gauge Problems in this section.
Solving Power Problems
Problem | Probable Cause | Solution(s) |
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Notebook will not turn on and the battery pack is not inserted.
Notebook turned off while it was left unattended and the power icon is off.
Notebook is not connected to a power source.
Power cords to the external power source are unplugged.
Power adapter is defective.
System board is defective.
System initiated Hibernation due to a critical
System initiated Hibernation after a preset timeout.
Insert battery or connect an external power source.
Ensure that power cords connecting the computer and the external power source are plugged in properly.
Replace AC adapter and restart.
Replace the system board.
Replace the battery pack with a fully charged battery pack or connect the Notebook to an external power source. Then turn on the Notebook.
Turn on the Notebook.
