HP 17XL265, 17XL266, 17XL274 Audio Test Error Codes, Error Code Description Recommended Action

Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

		Audio Test Error Codes
Error Code	Description		Recommended Action

3206-xx

Audio System Internal Error

Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

Error Code Description Recommended Action

8601-xx

8602-xx

Mouse test failed

Interface test failed

The following steps apply to error codes

8601-xx through 8602-xx:

1.Replace the TouchPad and retest.

2.Replace the system board and retest.

DVD or CD Drive Test Error Codes

Error Code Description Recommended Action

3301-xx

3305-xx

6600-xx

6605-xx

6608-xx

6623-xx

DVD or CD drive read test failed

DVD or CD drive seek test failed

ID test failed

Read test failed

Controller test failed

Random read test failed

The following steps apply to error codes

3301-xx through 6623-xx:

1.Replace the DVD or CD and retest.

2.Verify that the speakers are connected.

3.Verify that drivers are loaded and properly installed.

4.Replace the DVD or CD drive and retest.

5.Replace the system board and retest.