HP 17XL261, 17XL266 manual Solving Minor Problems, Solving Audio Problems Probable Cause Solution

Models: 17XL265 17XL261 17XL266 17XL274 17XL264

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Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Solving Minor Problems

Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.

Solving Audio Problems

Some common audio problems and solutions are listed in the following table.

Solving Audio Problems

Problem

Probable Cause

Solution

 

 

 

Computer does not beep after the Power- On Self-Test (POST).

This is typical; it indicates successful completion of the Power-On Self-Test (POST).

No action is required.

Solving Battery Pack/Gauge Problems

Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable.

Solving Battery Pack/Gauge Problems

Problem

Probable Cause

Solution(s)

 

 

 

Computer won’t turn on when battery pack is inserted and power cord is unplugged.

Battery pack is discharged.

Connect the computer to an external power source and charge the battery pack.

OR

Replace the battery pack with a fully charged battery pack.

Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken.

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HP 17XL261, 17XL266, 17XL274, 17XL265, 17XL264 manual Solving Minor Problems, Solving Audio Problems Probable Cause Solution