HP 17XL266, 17XL274, 17XL265 manual Compaq Diagnostics, Primary Hard Drive 0 Failure Probable Cause

Models: 17XL265 17XL261 17XL266 17XL274 17XL264

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Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

1780-Primary Hard Drive 0 Failure

Probable Cause

Disk 0 failed to respond

Hard drive format error

Recommended Action

1.Run Computer Checkup (TEST).

2.Replace the hard drive.

1.Run Computer Checkup (TEST).

2.Replace the hard drive.

1782-Hard Drive Controller

Probable Cause

Hard drive controller failure

Recommended Action

1.Run Computer Setup.

2.Replace the hard drive.

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the Notebook. Run the Diagnostic utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that the diagnostic program is version 10.11 or later.

The Diagnostics menu includes the following utilities:

Computer Checkup (TEST)

View System Information (INSPECT)

Diagnostic Error Codes

Troubleshooting without Diagnostics

Before Replacing Parts

Solving Minor Problems

Solving Hard Drive Problems

Solving Hardware Installation Problems

Solving Keyboard/Numeric Keypad Problems

Solving Memory Problems

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HP 17XL266, 17XL274 Compaq Diagnostics, Primary Hard Drive 0 Failure Probable Cause, Hard Drive Controller Probable Cause