HP 17XL261, 17XL266, 17XL274, 17XL265, 17XL264 Solving PC Card Problems Probable Cause Solutions

Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Solving PC Card Problems

The following table lists some common causes and solutions for PC Card problems.

Solving PC Card Problems

Problem Probable Cause Solution(s)

When turned on, the computer does not beep when a PC Card is inserted.

PC Card modem, fax, or network card does not work.

PC Card modem or fax card does not work.

Card is not inserted properly.

PC Card beeps are disabled.

Speaker is turned off or volume is turned down.

PC Card drivers are not installed.

Card or card driver is not supported.

Card is not fully inserted into the slot or is not inserted properly.

Telephone cord is not plugged in all the way.

Necessary drivers are not installed (turned on).

You are trying to access the card using the wrong COM port.

Ensure that the card is inserted in the correct orientation.

Double-click the PC Card icon in the Control Panel, click the Global Settings tab, then enable PC Card sound effects.

Press Volume buttons to turn the speaker on, then increase the volume.

Double-click the Add New Hardware icon in the Control Panel for installation instructions.

If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.

Contact a Compaq-authorized service provider for a list of PC Cards tested sucessfully in Compaq PC Card platforms.

Ensure that the card is inserted in the correct orientation.

Check and secure telephone connection.

Install drivers.

See Specifications to verify COM port.