Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Diagnostic Error Codes

Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify subassemblies with possible damage or defects.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

Important: Retest the system after completing each step. If the problem is resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and Replacement Procedures.

Select error codes by number or type:

101 through 114 (pg 11)

Processor Test

200 through 215 (pg 11)

Memory Test

300 through 304 (pg 12)

Keyboard Test

401 through 403 (pg 12)

Parallel Printer Test

501 through 516 (pg 15)

Video Test

600 through 699 (pg 13)

Diskette Drive Test

1101 (pg 13)

Serial Test

1701 through 1736 (pg 14)

Hard Drive Test

2402 through 2418 (pg 16)

Video Test

2419 through 2456 (pg 17)

Video Test

2458 through 2480 (pg 17)

Video Test

3206 (pg 18)

Audio Test

3301 through 6623 (pg 18)

DVD or CD Test

8601 through 8602 (pg 18)

TouchPad Pointing Device Test

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HP 17XL261, 17XL266, 17XL274, 17XL265, 17XL264 manual Diagnostic Error Codes