Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Solving Display Problems

This section lists some common causes and solutions for computer display and external monitor problems.

You can perform a monitor self-test on an external VGA color or monochrome monitor by disconnecting the monitor from the Notebook, then completing the following steps:

1.Turn off the monitor.

2.Turn off the Notebook.

3.Disconnect the monitor signal cable from the Notebook.

4.Turn on the monitor and allow it to warm up for one minute.

The display should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.

Solving Display Problems

Problem

 

Probable Cause

 

Solution(s)

Screen is dim.

 

Control for brightness (if

 

Adjust the Brightness of the

 

 

applicable) is not set properly.

 

display by using Fn+F7 or

 

 

 

 

Fn+F8.

 

 

 

 

 

 

 

Computer screen is in direct

 

Tilt display or move computer.

 

 

light.

 

 

 

 

 

 

 

Screen is blank.

 

Screen save was initiated by

 

Press any key or touch the

 

 

Power Management due to

 

TouchPad.

 

 

lack of user activity.

 

 

 

 

 

 

 

 

 

Display has overheated.

 

If the Notebook is in direct

 

 

 

 

sunlight, move it and allow it to

 

 

 

 

cool off.

 

 

 

 

 

Display is blank and

 

System is in Suspend mode.

 

Press any key or touch the

the Suspend icon is

 

 

 

TouchPad.

flashing.

 

 

 

 

 

 

 

 

 

Internal display is

 

Display function was switched

 

Use Fn+F3 to switch between

blank and the screen

 

to the external monitor.

 

LCD or CRT.

on an external monitor

 

 

 

 

displays information.

 

 

 

 

 

 

 

 

 

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HP 17XL261, 17XL266, 17XL274, 17XL265, 17XL264 manual Solving Display Problems Probable Cause Solutions, Fn+F8