Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following table.
ÄCAUTION: To prevent loss of information, always maintain an
Solving Hard Drive Problems
Problem | Probable Cause | Solution(s) |
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Reading hard drive takes an unusually long time after restarting the Notebook.
Hard drive error occurs.
Hard drive does not work.
System entered Hibernation due to
Hard drive has bad sectors or has failed.
Hard drive is not seated properly.
Give the system time to restore the previously saved data to its exact state before Hibernation.
Run Computer Checkup.
Turn off and unplug the Notebook, remove the battery pack, and remove and then reinstall the hard drive.
Solving Hardware Installation Problems
Some common causes and solutions for hardware installation problems are listed in the following table.
Solving Hardware Installation Problems
Problem | Probable Cause | Solution(s) |
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A new device is not recognized as part of the computer system.
Cable(s) of new external device are loose or power cables are unplugged.
Power switch of new external device is not turned on.
Device is not seated properly.
Ensure that all cables are properly and securely connected.
Turn off the Notebook, turn on the external device, then turn on the Notebook to integrate the device with the computer system.
Turn off the Notebook and reinsert the device.
