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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378
Troubleshooting
This section covers troubleshooting information for Compaq Presario 1700 Series Portable Notebook Computers. The basic steps in troubleshooting include:
1.Preliminary Steps
2.The Power-On Self–Test (POST)
3.The recommended actions described in the diagnostic tables in case you are unable to run POST, or if POST displays an error message.
When following the recommended actions in the Sections on
Note: If the problem is intermittent, check your computer several times to verify that the problem is solved.
Preliminary Steps
Before running
1.If a
2.Run Compaq Diagnostics.
3.Turn off the computer and its external devices.
4.Disconnect any external devices that you do not want to test. Do not disconnect the printer if you want to test it or use it to log error messages.
Important: If the problem only occurs when an external device is connected to the computer, the problem may be related to the external device or its cable. Verify this by running POST both with and without the external device connected.
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