Sound issue
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Speaker Select to Internal.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the product, the audio setting for the cable box may need to be changed to HDMI.)
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is muted.
When Speaker Select is set to External, the volume button and mute function are disabled. Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product. Changing or muting the volume on the product does not affect an external amplifier(decoder).
Sound from the product does not change after Sound Mode is changed.
Audio settings for main speakers are separate from the internal speakers on the product. Audio settings on a source device do not affect the internal speaker settings on the product.
There is an echo sound coming from the speakers.
Different decoding speeds between the product speakers and external speakers can cause an echo. In this case, set Speaker Select to External.
