Issues

 

Solutions

 

 

 

The screen is not clear. The screen is blurry.

 

Adjust Coarse and Fine.

 

 

 

 

 

Remove any accessories (video extension cable, etc.) and try again.

 

 

 

 

 

Set the resolution and frequency to the recommended level.

 

 

 

The screen appears unstable and shaky.

 

Check that the resolution and frequency for the PC are within the range of resolution and frequency

 

 

compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode

There are shadows or ghost images left on the screen.

 

 

Table (P.74) in this manual and the Information menu on the product.

 

 

 

The screen is too bright. The screen is too dark.

 

Adjust Brightness and Contrast.

 

 

 

Screen colour is inconsistent.

 

Change the Color settings.

 

 

 

The colours on the screen have a shadow and are distorted.

 

Change the Color settings.

 

 

 

White does not really look white.

 

Change the Color settings.

 

 

 

There is no image on the screen and the power LED blinks

 

The product is operating in power-saving mode.

every 0.5 to 1 second.

 

 

 

Press any key on the keyboard or move the mouse to return to normal operating mode.

 

 

 

 

 

Text is blurry.

 

If using a Windows OS (e.g. Windows 7, Windows 8 or Windows 8.1): Go to Control Panel Fonts

 

 

Adjust ClearType text and change Turn on ClearType.

 

 

 

Video playback is choppy.

 

Playback of high-definition large video files can be choppy. This may be because the video player is

 

 

not optimized for the computer resource.

 

 

Try playing the file on another video player.

 

 

 

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Samsung LS27E370DS/CI, LS27E370DS/EN, LS24E370DL/EN, LS24E370DLJ/XV manual Adjust Brightness and Contrast