Qwest Service
M520 by Samsung
M520ADXXRR060507F4
Table of Contents
2C. Setting Your Phone’s Security
2H. Using Your Phone’s Voice Services
Qwest Service Features
Index
Page
Welcome to Qwest
Welcome and thank you for choosing Qwest
Introduction
Phone Guide Note
Your Phone’s Menu
Iii
Screen Savers
Application Manager Games
Ringers
Applications
Bluetooth Yes/No Calculator Calendar
Settings
Alarm
General
Mass Storage
Update Phone SW Voice Memo
Voice Service
Memo Pad Mobile Podcasts World Time
Camera
Vii
Launch
Self-Timer
Viii
Camcorder Video Mail/Long Video
PictBridge Settings and Info
My Albums
Find Add New Entry Speed Dial #s Groups
My Phone # My Name Card Services
Display
Main Screen
Sounds
Xii
Ringer Type
Bluetooth
Xiii
Messaging
Text Entry
Xiv
Phone Information
More
Xvi
Call Setup
Headset Mode
Data
Xvii
Roaming
Security
Xviii
Navigation Keys
# Key Guard
Getting Started
Page
Setting Up Service
This Section
Unlocking Your Phone
Setting Up Service
Getting Started
To unlock your phone, follow these easy steps
Holding , bypassing the need for you to enter your passcode
Setting Up Your Voicemail
To set up your voicemail
Voicemail Passcode
Account Passwords
Account Password Voicemail Password
Sprint Power Vision Password
Getting Help
Reaching Qwest Wireless Customer Service
Operator Services
Directory Assistance
Page
Your Phone
Page
Phone Basics
Front View of Your Phone
Phone Basics
Key Functions
Phone Basics
Exterior Phone Features
Camera Key allows you to take pictures when in camera mode
Viewing the Display Screen
Phone Basics
Phone Basics
Currently being recorded
Indicates that a voice memo or video is playing
Folder
Actual icon is black
Features of Your Phone
Turning Your Phone Off
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on
Using Your Phone’s Battery and Charger
Battery Capacity
Installing the Battery
To install the Li-Ion battery
Removing the Battery
To remove the Li-Ion battery
Grip the battery at the back 1 and pull it up and out
Charging the Battery
Using the Phone Charger
To use the phone charger provided with your phone
Display Screen
Icon appears on the main LCD
UL Certified Phone Charger
To install the card
Using a microSD Memory Card With Your Phone
Installing the microSD Memory Card
On it and releasing
Phone Basics
Or by highlighting it
Navigating Through the Menus
Selecting Menu Items
Call History Incoming Calls
To go to the previous menu
To return to standby mode
Displaying Your Phone Number
To display your phone number
Making and Answering Calls
Holding Your Phone
To make a call using your keypad
Making Calls
Dialing Options
Find Enter a digit or string of digits and select
Answering Calls
To answer an incoming call
Calling Emergency Numbers
Answering a Roam Call With Call Guard Enabled
Missed Call Notification
Ending a Call
Press the key
To exit Emergency mode
Enhanced 911 E911 Information
Press to end a 911 call
In-Call Options
End-of-Call Options
Enter a phone number and select Options Save
To save a number from standby mode
Saving a Phone Number
Select New Entry or Existing Entry and press
Finding a Phone Number
Dialing and Saving Phone Numbers With Pauses
To find a phone number
To save phone numbers with pauses
To make a call using Plus Code Dialing
Plus + Code Dialing
To dial phone numbers with pauses
To dial directly from a Contacts entry
Using Speed Dialing
Dialing From the Contacts List
To use One-Touch Dialing for speed dial locations
Entering Text
Selecting a Character Input Mode
To change the character input mode
Abc Abc ABC used on the current character
Entering Characters Using T9 Text Input
To enter a word using T9English Text Input
You make a mistake, press
Entering Characters Using Alpha Mode
To enter characters using Alpha mode multi-tap key entry
Hold To delete an entire entry
Entering Characters In Dual Language
To enter characters in dual language mode
To disable dual language mode
Options Text Options Dual Language
To enter numbers
To enter symbols
To enter preset messages
To enter emoticons smileys
Setting Text Options
To specify text options
Select Close to go back to the previous screen
Controlling Your Phone’s Settings
Controlling Your Phone’s Settings
Display Settings
Select Menu Settings Display Brightness
Changing the Text Greeting
Select Menu Settings Display PowerSave Mode
Select Menu Settings Display Backlight
Select Menu Settings Display Keypad Light
Changing the Backlight Time Length
Changing the Screen Saver
Select Menu Settings Display Dialing Font
Select Menu Settings Display Dialing Font Basic
Changing the Dialing Font
To change the dialing font size
Select Menu Settings Display Status Light
Activating the Status Light
To activate the Status Light
To adjust the phone’s ringer volume
Sound Settings
Adjusting the Phone’s Volume Settings
Select Menu Settings Sounds Volume Ringer
Selecting Ringer Types for Voice Calls
Select Menu Settings Sounds Ringer Type Voice Calls Roaming
Ringer Types
Selecting a Ringer Type for Roaming
To select a ringer type for messages
Selecting Ringer Types for Messages
Selecting Ringer Types for Scheduled Events
Select Voicemail, Text Message, or Picture Mail
Selecting a Key Tone
Selecting a Key Tone Volume
Select Menu Settings Sounds Keytones
Selecting a Key Tone Length
Silence All
To enable or disable alert sounds
Alert Notification
To activate Silence All
Location Settings
To enable your phone’s Location feature
Read the disclaimer and select OK Select On or Off press
To hear an alert when you receive a new message
Messaging Settings
Setting Message Alerts
Select Menu Messaging Settings General Message Alert
Done
Setting Message Reminders
To set the alert volume for a new message
To hear a reminder alert for unread messages
Deleting Old Messages
Select Menu Messaging Settings General Auto-Erase
Select Menu Messaging Settings Text Message Edit Signature
Adding a Customized Signature
To add a new preset message
Managing Preset Messages
To edit or delete an existing preset message
Select Menu Messaging Settings General Preset Messages
Select Menu Messaging Settings Text Message Priority
Text Message Settings
Select Menu Messaging Settings Text Message Save in Outbox
Select Menu Messaging Settings Text Message Call Back #
Airplane Mode
To set your phone to Airplane Mode
Select Menu Settings More Airplane Mode
TTY Use
Pqrs . Then provide the state TRS with this number
To turn TTY options on or off
Press Read the informational message and press or select OK
Select TTY Off, TTY Full, TTY + Hear, or TTY + Talk
Select Menu Tools Update Phone SW from standby mode
Updating Phone Software
Follow the onscreen instructions
Favorites
Phone Setup Options
Select Menu Settings Display Language
Display Language
To set auto-answer mode
Call Setup Options
Auto-Answer Mode
Select Menu Settings More Call Setup Auto Answer
Abbreviated Dialing
To set up abbreviated dialing
Select Menu Settings More Call Setup Abbreviated Dialing
Making an Abbreviated Dial Call
To access Contacts Match
Call Answer Mode
To set call answer mode
Select Menu Settings More Call Setup Contacts Match
To disable voice caller ID
To access call restriction
To enable voice caller ID
Restricting Outgoing Voice Calls
Page
Setting Your Phone’s Security
Your phone’s security settings
Select Menu Settings More Security
Accessing the Security Menu
To access the Security menu
Setting Your Phone’s Security
Select Menu Settings More Restrict and Lock
Using Your Phone’s Lock Features
Calling in Lock Mode
Locking Your Phone
Changing the Lock Code
Select Menu Settings More Restrict and Lock Camera/Pictures
Locking Pic/Video
Select Change Lock Code
Locking Sprint Power Vision
Lock Services
Locking Voice Services
Select Menu Settings More Restrict and Lock Data
Creating and Using Special Numbers
To add or replace a special number
Select Special Numbers
Erasing Cookies
Erasing Web Settings
Select Erase/Reset Erase Web History and press
Erasing Web History
Erasing Contacts
Select Erase/Reset Erase Web Cache and press
Select Erase/Reset Erase Contacts and press
Erasing Web Cache
Select Erase/Reset Erase Pic/Video and press
Erasing My Content
Select Erase/Reset Erase My Content and press
Erasing Pictures and Videos
To reset your picture account
Resetting Your Picture Account
Select Erase/Reset Erase Message and press
Erasing Text Messages
Select Erase/Reset Reset Favorite and press
Resetting Your Favorites
Resetting Your Phone’s Settings
Select Erase/Reset Reset All Settings and press
Resetting Your Phone
Select Erase/Reset Reset Phone and press
Select Yes to enable Sprint Vision and press
Enabling and Disabling Sprint Vision Services
To enable Sprint Vision services
To disable Sprint Vision services
Page
Controlling Your Roaming Experience
Roaming on Other Digital Networks
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Controlling Your Roaming Experience
Checking for Voicemail Messages While Roaming
To check your voicemail while roaming
To set your phone’s roam mode
Setting Your Phone’s Roam Mode
Set Mode
Select Menu Settings More Roaming Set Mode
To turn Call Guard on or off
Using Call Guard
Select Answer Press on your wireless phone
To place roaming calls with Call Guard on
To turn Data Roam Guard on or off
Using Data Roam Guard
To use data services when Data Roam Guard is active
Highlight Always Ask or Never Ask and press
Accessing and making the most of your Call History
Managing Call History
Select Menu Call History
Viewing History
To view a Call History entry
Managing Call History
Call History Options
Erase to delete the entry
Making a Call From Call History
To place a call from Call History
Select New Entry and press
To save a phone number from Call History
Options Save
101
To prepend a phone number from Call History
Prepending a Phone Number From Call History
Erasing Call History
Select Options Prepend
Using Contacts
103
To add a new entry
Using Contacts
Adding a New Contacts Entry
Select Menu Contacts Add New Entry
To find Contacts entries by name
Scroll through all the entries using your navigation key
Finding Contacts Entries
Up or down
Select Menu Contacts Speed Dial #s
To find entries designated as part of a group
Select Menu Contacts Groups
Group to assign the entry to a group
To access a Contacts entry’s options
Contacts Entry Options
107
Select Options Edit
Adding a Phone Number to a Contacts Entry
To add a phone number to an entry
To edit an entry’s phone number
To assign a speed dial number to an existing phone number
Assigning Speed Dial Numbers
To assign a speed dial number to a new phone number
109
Editing a Contacts Entry
To make changes to an entry
Selecting a Ringer Type for an Entry
To select a ringer type for an entry
111
112
Using the Phone’s Scheduler and Tools
113
Adding an Event to the Scheduler
Using Your Phone’s Scheduler
Using the Phone’s Scheduler and Tools
Select Menu Tools Calendar Scheduler
Event Alerts
Event Alert Menu
115
Erasing a Day’s Events
Viewing Events
Going to Today’s Scheduler Menu
Select Menu Tools Calendar Today
Select Menu Tools Alarm
Using Your Phone’s Alarm Clock
To use the alarm clock
117
Using Your Phone’s Memo Pad
Using Your Phone’s Tools
Select Menu Tools Memo Pad
Select Menu Tools Mass Storage
Mass Storage
Connect to PC
Connect to PC File Manager Format Memory Info
To connect the phone to a computer
Connect the other end of the cable to your Computer
Phone will appear onscreen as a newly assigned drive letter
Select Menu Tools Mass Storage File Manager
File Manager
To view the file structure on the phone
To view the file structure on the Memory Card
Select Menu Tools Mass Storage Format
Format
Memory Info
Select Menu Tools Mass Storage Memory Info
To use the calculator
Using the Calculator
Your phone comes with a built-in calculator
Select Menu Tools Calculator
Task List
Select Menu Tools Calendar Task List
Select Menu Tools Calendar Countdown
Countdown
World Time
Select Menu Tools World Time
126
Using Your Phone’s Voice Services
127
Select Menu Tools Voice Services
Using Voice-Activated Dialing
Using Voice Launch
Using Your Phone’s Voice Services
Calling Contacts Entries
Using Call Name or #
To place a call using Call Name or #
Press and hold
Calling Nicknames
Calling Phone Numbers Digit Dialing
Adapting Digit Dial
131
Noises, say Yes or press
Tips for adapting Digit Dial
To adapt Digit Dial to your voice
Repeat steps 6 and 7 for an additional nine sets of digits
Enabling/Disabling Choice Lists
Using Choice Lists
Resetting Digit Dial Adaptation
Select Automatic, Always On, or Always Off
Using Send Email Name
Press and hold on your wireless phone
To send an email message
Send Text John Smith
Using Send Text Name or #
To launch a text message
135
To use Lookup Name
Using Lookup Name
Using Go To App
To see a list of possible destinations
Signal Strength
Using Check Item
Status Battery Signal Network My Phone #
Coverage
My Phone Number
Getting Your Phone Number
Select Menu Tools Voice Memo Record
Managing Voice Memos
Recording Voice Memos
139
Reviewing Voice Memos
Erasing Voice Memos
Select Options Edit Caption
Editing a Voice Memo Caption
Viewing the Information for a Voice Memo
Select Options Info
142
Using the Built-in Camera
143
Using the Built-in Camera
Taking Pictures
To take a picture with the phone open
To set up your phone for Picture Mail delivery
Creating Your Sprint Picture Mail Password
To create your Sprint Picture Mail password
Screen appears, select Continue
Camera Mode Options
Controls.. to select from the following options
Launch to select from the following options
Setting the Camera Self-Timer
Using the Zoom
147
Selecting Camera Settings
To select your camera settings
Viewing Your Camera’s Status Area Display
Select Menu Pictures Camcorder
Recording Videos
To record a video
Select Video Mail or Long Video and press
Video Mode Options
Setting the Camcorder Self-timer
Setting the Camera Self-Timer on
151
Selecting Video Settings
To select your camcorder settings
Select Menu Pictures Settings and Info
Media Storage Settings
To assign picture and video storage settings
Storing Pictures and Videos
To review your stored pictures in the In Phone folder
Phone Folder
Phone Folder Options
Select Menu Pictures My Albums In Phone
To review your stored pictures in the Memory Card folder
Memory Card
Memory Card Options
Select Menu Pictures My Albums Memory Card
To review your stored pictures in the Online Albums folder
Online Albums
Online Albums Options
Select Menu Pictures My Albums Online Albums
To send pictures from the In Phone folder
Sending Sprint Picture Mail
Sending Pictures From the In Phone Folder
Select Options Send
Confirm the recipients, message, audio message, and picture
Press Change . Select In Phone Next
159
Sending Pictures From Messaging
To send pictures from the Messaging menu
Select Menu Messaging Send Message Picture Mail
Using the Sprint Picture Mail Web Site
To access the Sprint Picture Mail Web site
Managing Sprint Picture Mail
To view your online pictures from your phone
Managing Online Pictures and Videos From Your Phone
Uploading Pictures
To upload pictures
Downloading Your Online Pictures
To your phone
To download pictures from the Sprint Picture Mail Web site
Expand to expand the selected picture
163
To access your Online Albums options from your phone
To use PictBridge to print pictures from your phone
Printing Pictures Using PictBridge
Printing From Your Phone
Select Menu Pictures PictBridge
Default 4x6
Press the navigation key down to select Paper Size
Press the navigation key down to select Date Print
Settings and Info
To access the Settings and Info menu
167
168
Using Your Phone’s Built-in Media Player
169
Using Your Phone’s Built-in Media Player
Your Multimedia Channel Options
Select Menu Media Player
Accessing Your Media Player’s Channel Listings
To access your media player and Channel Listings
171
Playing a Video or Audio Clip
To select and play a media clip
Key to scroll to a channel and press
To play or pause the current song
173
Multitasking
To multitask on your phone
Music
175
Receiving an Incoming Call While Playing Your Music
Answer an incoming call by selecting Answer
Multimedia FAQs
Are the videos that I’m viewing live videos?
177
Tip
Mobile Podcasting
179
Select Menu Tools Mobile Podcasts
Mobile Podcasting
Play
To enable/disable channels
Podcast Channel Options
181
Updating Podcast Channel Preferences
Restart allows you to replay the current podcast
Listening to Podcasts
Small Medium Large
183
Select Cancel to return to the podcasts menu
From, Published, Duration, and Summary
One of these feedback options
Registration and Podcast Sign-up
To create your podcast account
185
To synchronize your podcasts with your phone
Your Mobile Carrier enter USA Qwest
Samsung Model M520 Send a text message see step
187
188
Using Bluetooth
189
Select Menu Settings Bluetooth On/Off
Turning Bluetooth On and Off
Bluetooth Status Indicators
Using Bluetooth
Select Menu Settings Bluetooth Device Name
Using the Bluetooth Settings Menu
Select Menu Settings Bluetooth
Device type, or Voice Caller ID and press
Bluetooth Settings Visibility
Bluetooth Settings My Bluetooth Address
Bluetooth Settings Voice Caller ID
Supported Bluetooth Profiles
193
To assign your Bluetooth device profile/type
Select Menu Settings Bluetooth Select Device type
Select either Hands-Freeor HeadSet and press
Paired Devices
Pairing Bluetooth Devices
Waiting for pairing
195
FTP Contents Folder
Qwest Service Features
198
Qwest Service Features The Basics
This section outlines your basic Qwest service features
199
Using Voicemail
Setting Up Your Voicemail
Qwest Service Features The Basics
To call your voicemail
Voicemail Notification
New Voicemail Message Alerts
To display your Missed Log
Using Another Phone to Access Messages
Using One-Touch Message Access
Using the Menu Keys on Your Phone to Access Your Messages
Retrieving Your Voicemail Messages
Voicemail Options
Using Expert Mode
To turn Expert Mode on or off
Voicemail Key Guide
Voicemail-to-Voicemail Message
Setting Up Group Distribution Lists
Callback
Voicemail-to-Voicemail Message Reply
Continue Recording
Voicemail-to-Voicemail Message Forwarding
Voicemail-to-Voicemail Receipt Request
Extended Absence Greeting
Clearing the Message Icon
To clear the icon from the display screen
Select Menu Messaging Voicemail Clear Envelope
Voicemail Menu Key Guide
Phone’s voicemail menu structure
207
Change Passcode
To compose an SMS Text message
Using SMS Text Messaging
Composing SMS Text Messages
Select Menu Messaging Send Message Text
Accessing SMS Text Messages
To read an SMS Text message
To reply to an SMS Text message
To add or edit preset messages
Using Caller ID
Using Preset Messages
Outgoing call
Making a Three-Way Call
To switch back to the first caller
Responding to Call Waiting
To respond to an incoming call while you’re on a call
To deactivate Call Forwarding
Using Call Forwarding
To activate Call Forwarding
213
214
Sprint Vision
215
Sprint Vision Applications
Sprint Vision
Finding Your User Name
Getting Started With Sprint Vision
Your User Name
To find your user name
Sprint Vision Home
Connecting
Launching a Sprint Vision Connection
To launch a Sprint Vision connection
Net Guard
To change your Net Guard settings
Select Menu Settings More... Data Net Guard
219
Sprint Vision Connection Status and Indicators
Scrolling
Navigating the Web
Softkeys
221
Selecting
Going Back
Going Home
To access email providers from your phone
Accessing Messaging
Accessing Email Providers
Message Types
Accessing Instant Messaging
Select Menu My Content
Accessing the Download Menus
To access the Sprint Vision download menus
Selecting an Item to Download
Downloading an Item
To download a selected item
Select an option to continue
Opening the Browser Menu
Using the Browser Menu
Exploring the Web
To open the browser menu
Creating a Bookmark
To create a bookmark
Going to a Specific Web Site
Accessing a Bookmark
Deleting a Bookmark
229
To reload refresh a Web
Reloading a Web
Restarting the Web Browser
To restart the Web browser
Sprint Power Vision
231
Getting to Know Sprint Power Vision
Enabling Sprint Power Vision
Sprint Power Vision
Exploring the Sprint Music StoreSM
Accessing the Sprint Music Store
To access the Sprint Music Store
Select Menu Music
Purchasing and Downloading Music
Backing Up Your Downloaded Music Files
Accessing the Music Player
Playing Music From the Sprint Music Store
235
Accessing On Demand Information
Personalizing Your Service With On Demand
Initializing Your On Demand Service
Select Menu On Demand
Date to select a date for the movie
To access Movies information using On Demand
Use your navigation key to scroll through the article
237
238
Safety and Warranty Information
240
Important Safety Information
241
General Precautions
Important Safety Information
Using Your Phone Near Other Electronic Devices
Maintaining Safe Use of and Access to Your Phone
Following Safety Guidelines
Turning Off Your Phone Before Flying
Restricting Children’s Access to Your Phone
Turning Off Your Phone in Dangerous Areas
Disposal of Lithium Ion Li-Ion Batteries
Caring for the Battery
Protecting Your Battery
245
Using Your Phone With a Hearing Aid Device
247
Getting the Best Hearing Device Experience With Your Phone
Radio Frequency RF Energy
Knowing Radio Frequency Safety
Specific Absorption Rates SAR for Wireless Phones
Understanding How Your Phone Operates
FCC Radio Frequency Emission
249
Owner’s Record
Phone Guide Proprietary Notice
251
252
Manufacturer’s Warranty
Please refer to the manufacturer’s warranty in this section
253
Manufacturer’s Warranty
Manufacturer’s Warranty
255
Manufacturer’s Warranty
MicroSD
Index
Dialing Font
Index
Erasing Finding Entries
ABC Mode Dual Language Emoticons
107
Countdown Data Roam Guard Delete
Index
Playing Video and Audio Clips Memo Pad 118 Memory
Downloading Content
Index
Shift Disconnect