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Dell 100N owner manual Video and Display Problems

Models: 100N

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Accessing Help . . . . . .

Power Problems . . . . . .

Error Messages . . . . . .

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Video and Display Problems	29
If the display is blank	29
If the display is difficult to read	30
If only part of the display is readable	30
Sound and Speaker Problems	31
If you have a problem with integrated speakers	31
Printer Problems	31
Modem and Internet Connection Problems	32
Scanner Problems	34
PC Card Problems	34
Touch Pad or Mouse Problems	35
External Keyboard Problems	35
Unexpected Characters	36
Drive Problems	36
If you cannot play a CD	36
If you cannot eject the CD drive tray	37
If you hear an unfamiliar scraping or grinding sound	37
If you have problems with a hard drive	37
General Program Problems	38
A program crashes	38
A program stops responding	38
A solid blue screen appears	38
Error messages appear	39
E-Mail Problems	39
If Your Computer Gets Wet	39

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Contents

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Dell 100N owner manual Video and Display Problems

Contents

Owner’s Manual Dell SmartPC 100NHints, Notices, and Cautions Abbreviations and AcronymsMarch P/N 8P550Setting Up ContentsSolving Problems Video and Display Problems Replacing Parts AppendixReturning Items for Warranty Repair or Credit ContentsContacting Dell Regulatory NoticesSafety and Use Instructions Caution Safety Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks Ergonomic Computing Habits When Removing or Installing Memory ModulesProtecting Against Electrostatic Discharge Battery Disposal Setting Up Connecting a PrinterSetting Up a Home and Office Network Windows XP Only Turning Off the Computer Power Protection DevicesConnecting a Printer Parallel PrinterUSB Printer Installing the Printer Driver 3 Click checklist for creating a network Setting Up a Home and Office Network Windows XP OnlyTransferring Information to a New Computer Windows XP Only Turning Off the Computer Power Protection DevicesSurge Protectors Uninterruptible Power Supply Devices Line Conditioners22 Setting Up w w w . d e l l . c o m s u p p o r t . d e l l . c o mSolving Problems Finding Solutions Solving ProblemsSee page See page See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page Accessing Help Power ProblemsTO ACCESS THE Tell Me How HELP FILE TO ACCESS HELP IN WINDOWS XPCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages Video and Display Problems If the display is blankIf the display is difficult to read If only part of the display is readableADJUST THE WINDOWS DISPLAY SETTINGS MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITORPrinter Problems Sound and Speaker ProblemsIf you have a problem with integrated speakers Modem and Internet Connection Problems Solving Problems 5 Close the Phone and Modems Options window2 Click Printers and Other Hardware and click Phone and Modem Options VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSScanner Problems PC Card ProblemsTouch Pad or Mouse Problems External Keyboard ProblemsUnexpected Characters Drive ProblemsIf you cannot play a CD If you cannot eject the CD drive tray If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound General Program Problems A program crashesA program stops responding A solid blue screen appearsError messages appear E-Mail ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling the Modem Driver Using the Windows XP Device Driver Rollback 2 Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities2 Click the Performance and Maintenance Using System Restore4 Click the System Restore tab Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore 2 Select Undo my last restoration and click NextReinstalling Windows XP Enabling Hibernate Mode 50 Solving Problems w w w . d e l l . c o m s u p p o r t . d e l l . c o mAdding Memory Replacing the Hard Drive Removing a Battery Replacing PartsInstalling a Battery Replacing a Daughter Card Modem Adding Memory Replacing Parts7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Removing a Battery Returning a Hard Drive to DellInstalling a Battery Replacing a Daughter Card Modem8 Turn the computer over, and remove the screws from the modem cover 13 Install the screws to secure the modem to the system board Replacing Parts14 Replace the modem cover w w w . d e l l . c o m s u p p o r t . d e l l . c o mSpecifications Standard Settings Returning Items for Warranty Repair or Credit Contacting DellA p p e n d i Regulatory NoticesSpecifications MicroprocessorSystem Information PC CardPorts and Connectors CommunicationsVideo AudioExternal Battery KeyboardTouch Pad AppendixPhysical AC AdapterAppendix Standard Settings Viewing the System Setup Screens System Setup ScreensReturning Items for Warranty Repair or Credit When you need to contact Dell, use the telephone numbers, codes, and Contacting Delloperator Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice 88 Appendix w w w . d e l l . c o m s u p p o r t . d e l l . c o mI n d ex