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Dell 100N Contacting Dell, When you need to contact Dell, use the telephone numbers, codes, and

Models: 100N

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

		Contacting Dell
	HINT: Toll-free numbers	When you need to contact Dell, use the telephone numbers, codes, and
	are for use within the	electronic addresses provided in the following table. If you need assistance
	country for which they are	in determining which codes to use, contact a local or an international
	listed.
	listed.	operator.
		operator.

	Country (City)	Department Name or Service Area,	Area Codes,
	International Access Code	Website and E-Mail Address	Local Numbers, and
	Country Code		Toll-Free Numbers
	City Code

	Antigua and Barbuda	General Support	1-800-805-5924

	Argentina (Buenos Aires)	Tech Support and Customer Care	toll-free: 0-800-444-0733
	International Access Code: 00	Sales	1-810-444-3355
	Country Code: 54	Tech Support Fax	11 4515 7139
	City Code: 11	Customer Care Fax	11 4515 7138
		Website: www.dell.com.ar

	Australia (Sydney)	Home and Small Business	1-300-65-55-33
	International Access Code: 0011	Government and Business	toll-free: 1-800-633-559
	Country Code: 61	Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
	City Code: 2	Customer Care	toll-free: 1-800-819-339
		Corporate Sales	toll-free: 1-800-808-385
		Transaction Sales	toll-free: 1-800-808-312
		Fax	toll-free: 1-800-818-341

	Austria (Vienna)	Home/Small Business Sales	01 795 67602
	International Access Code: 900	Home/Small Business Fax	01 795 67605
	Country Code: 43	Home/Small Business Customer Care	01 795 67603
	City Code: 1	Preferred Accounts/Corporate Customer Care	0660 8056
		Home/Small Business Technical Support	01 795 67604
		Preferred Accounts/Corporate Technical Support	0660 8779
		Switchboard	01 491 04 0
		Website: support.euro.dell.com
		E-mail: tech_support_central_europe@dell.com

	Barbados	General Support	1-800-534-3066

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Appendix

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Dell 100N owner manual Contacting Dell, When you need to contact Dell, use the telephone numbers, codes, and, operator

Contents

Owner’s Manual Dell SmartPC 100NMarch Hints, Notices, and CautionsAbbreviations and Acronyms P/N 8P550Setting Up ContentsSolving Problems Video and Display Problems Replacing Parts AppendixContacting Dell Returning Items for Warranty Repair or CreditContents Regulatory NoticesSafety and Use Instructions Caution Safety Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks Ergonomic Computing Habits When Removing or Installing Memory ModulesProtecting Against Electrostatic Discharge Battery Disposal Setting Up a Home and Office Network Windows XP Only Setting UpConnecting a Printer Turning Off the Computer Power Protection DevicesConnecting a Printer Parallel PrinterUSB Printer Installing the Printer Driver 3 Click checklist for creating a network Setting Up a Home and Office Network Windows XP OnlyTransferring Information to a New Computer Windows XP Only Turning Off the Computer Power Protection DevicesSurge Protectors Uninterruptible Power Supply Devices Line Conditioners22 Setting Up w w w . d e l l . c o m s u p p o r t . d e l l . c o mSolving Problems Finding Solutions Solving ProblemsSee page See page See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page TO ACCESS THE Tell Me How HELP FILE Accessing HelpPower Problems TO ACCESS HELP IN WINDOWS XPCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages Video and Display Problems If the display is blankADJUST THE WINDOWS DISPLAY SETTINGS If the display is difficult to readIf only part of the display is readable MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITORPrinter Problems Sound and Speaker ProblemsIf you have a problem with integrated speakers Modem and Internet Connection Problems 2 Click Printers and Other Hardware and click Phone and Modem Options Solving Problems5 Close the Phone and Modems Options window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSScanner Problems PC Card ProblemsTouch Pad or Mouse Problems External Keyboard ProblemsUnexpected Characters Drive ProblemsIf you cannot play a CD If you cannot eject the CD drive tray If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound A program stops responding General Program ProblemsA program crashes A solid blue screen appearsError messages appear E-Mail ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling the Modem Driver Using the Windows XP Device Driver Rollback 2 Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities2 Click the Performance and Maintenance Using System Restore4 Click the System Restore tab Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore 2 Select Undo my last restoration and click NextReinstalling Windows XP Enabling Hibernate Mode 50 Solving Problems w w w . d e l l . c o m s u p p o r t . d e l l . c o mAdding Memory Replacing the Hard Drive Removing a Battery Replacing PartsInstalling a Battery Replacing a Daughter Card Modem Adding Memory Replacing Parts7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Removing a Battery Returning a Hard Drive to DellInstalling a Battery Replacing a Daughter Card Modem8 Turn the computer over, and remove the screws from the modem cover 14 Replace the modem cover 13 Install the screws to secure the modem to the system boardReplacing Parts w w w . d e l l . c o m s u p p o r t . d e l l . c o mA p p e n d i Specifications Standard SettingsReturning Items for Warranty Repair or Credit Contacting Dell Regulatory NoticesSystem Information SpecificationsMicroprocessor PC CardVideo Ports and ConnectorsCommunications AudioExternal Touch Pad BatteryKeyboard AppendixPhysical AC AdapterAppendix Standard Settings Viewing the System Setup Screens System Setup ScreensReturning Items for Warranty Repair or Credit When you need to contact Dell, use the telephone numbers, codes, and Contacting Delloperator Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice 88 Appendix w w w . d e l l . c o m s u p p o r t . d e l l . c o mI n d ex