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Dell 100N owner manual Country City

Models: 100N

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Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Denmark (Copenhagen)	Technical Support	7023 0182
International Access Code: 00	Customer Care (Relational)	7023 0184
Country Code: 45	Home/Small Business Customer Care	3287 5505
	Switchboard (Relational)	3287 1200
	Fax Switchboard (Relational)	3287 1201
	Switchboard (Home/Small Business)	3287 5000
	Fax Switchboard (Home/Small Business)	3287 5001
	Website: support.euro.dell.com
	E-mail Support (Portable Computers):
	den_nbk_support@dell.com
	E-mail Support (Desktop Computers):
	den_support@dell.com
	E-mail Support (Servers):
	Nordic_server_support@dell.com

Dominican Republic	General Support	1-800-148-0530

El Salvador	General Support	01-899-753-0777

Finland (Helsinki)	Technical Support	09 253 313 60
International Access Code: 990	Technical Support Fax	09 253 313 81
Country Code: 358	Relational Customer Care	09 253 313 38
City Code: 9	Home/Small Business Customer Care	09 693 791 94
	Fax	09 253 313 99
	Switchboard	09 253 313 00
	Website: support.euro.dell.com
	E-mail: fin_support@dell.com

E-mail Support (Servers):

Nordic_support@dell.com

Appendix

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Dell 100N owner manual Country City

Contents

Dell SmartPC 100N Owner’s ManualAbbreviations and Acronyms Hints, Notices, and CautionsMarch P/N 8P550Setting Up ContentsSolving Problems Video and Display Problems Appendix Replacing PartsContents Returning Items for Warranty Repair or CreditContacting Dell Regulatory NoticesCaution Safety Instructions Safety and Use Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks Ergonomic Computing Habits When Removing or Installing Memory ModulesProtecting Against Electrostatic Discharge Battery Disposal Connecting a Printer Setting UpSetting Up a Home and Office Network Windows XP Only Turning Off the Computer Power Protection DevicesParallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver 3 Click checklist for creating a network Setting Up a Home and Office Network Windows XP OnlyTransferring Information to a New Computer Windows XP Only Turning Off the Computer Power Protection DevicesSurge Protectors Line Conditioners Uninterruptible Power Supply Devicesw w w . d e l l . c o m s u p p o r t . d e l l . c o m 22 Setting UpSolving Problems Solving Problems Finding SolutionsSee page See page See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page Power Problems Accessing HelpTO ACCESS THE Tell Me How HELP FILE TO ACCESS HELP IN WINDOWS XPCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages If the display is blank Video and Display ProblemsIf only part of the display is readable If the display is difficult to readADJUST THE WINDOWS DISPLAY SETTINGS MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITORPrinter Problems Sound and Speaker ProblemsIf you have a problem with integrated speakers Modem and Internet Connection Problems 5 Close the Phone and Modems Options window Solving Problems2 Click Printers and Other Hardware and click Phone and Modem Options VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSPC Card Problems Scanner ProblemsExternal Keyboard Problems Touch Pad or Mouse ProblemsUnexpected Characters Drive ProblemsIf you cannot play a CD If you cannot eject the CD drive tray If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound A program crashes General Program ProblemsA program stops responding A solid blue screen appearsError messages appear E-Mail ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling the Modem Driver Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities 2 Click Performance and Maintenance and click System2 Click the Performance and Maintenance Using System Restore4 Click the System Restore tab Restoring the Computer to an Earlier Operating State Creating a Restore Point2 Select Undo my last restoration and click Next Undoing the Last System RestoreReinstalling Windows XP Enabling Hibernate Mode w w w . d e l l . c o m s u p p o r t . d e l l . c o m 50 Solving ProblemsAdding Memory Replacing the Hard Drive Removing a Battery Replacing PartsInstalling a Battery Replacing a Daughter Card Modem Replacing Parts Adding Memory7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Returning a Hard Drive to Dell Removing a BatteryReplacing a Daughter Card Modem Installing a Battery8 Turn the computer over, and remove the screws from the modem cover Replacing Parts 13 Install the screws to secure the modem to the system board14 Replace the modem cover w w w . d e l l . c o m s u p p o r t . d e l l . c o mReturning Items for Warranty Repair or Credit Contacting Dell Specifications Standard SettingsA p p e n d i Regulatory NoticesMicroprocessor SpecificationsSystem Information PC CardCommunications Ports and ConnectorsVideo AudioExternal Keyboard BatteryTouch Pad AppendixPhysical AC AdapterAppendix Standard Settings System Setup Screens Viewing the System Setup ScreensReturning Items for Warranty Repair or Credit When you need to contact Dell, use the telephone numbers, codes, and Contacting Delloperator Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice w w w . d e l l . c o m s u p p o r t . d e l l . c o m 88 AppendixI n d ex