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Dell 100N owner manual Country City

Models: 100N

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,
International Access Code	Website and E-Mail Address
Country Code
City Code
France (Paris) (Montpellier)	Home and Small Business
International Access Code: 00	Technical Support
Country Code: 33	Customer Care
City Codes: (1) (4)	Switchboard
	Switchboard (Calls from outside of France)
	Sales
	Fax
	Fax (Calls from outside of France)
	Website: support.euro.dell.com
	E-mail: support.euro.dell.com/fr/fr/emaildell/
	Corporate
	Technical Support
	Customer Care
	Switchboard
	Sales
	Fax
	Website: support.euro.dell.com
	E-mail: support.euro.dell.com/fr/fr/emaildell/
Germany (Langen)	Technical Support
International Access Code: 00	Home/Small Business Customer Care
Country Code: 49	Global Segment Customer Care
City Code: 6103	Preferred Accounts Customer Care
	Large Accounts Customer Care
	Public Accounts Customer Care
	Switchboard
	Website: support.euro.dell.com
	E-mail: tech_support_central_europe@dell.com
Guatemala	General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 00

01 55 94 71 01

06103 766-7200

0180-5-224400

06103 766-9570

06103 766-9420

06103 766-9560

06103 766-9555

06103 766-7000

1-800-999-0136

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Appendix

Image 74

Dell 100N owner manual Country City

Contents

Owner’s Manual Dell SmartPC 100NMarch Hints, Notices, and CautionsAbbreviations and Acronyms P/N 8P550Solving Problems ContentsSetting Up Video and Display Problems Replacing Parts AppendixContacting Dell Returning Items for Warranty Repair or CreditContents Regulatory NoticesSafety and Use Instructions Caution Safety Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks Protecting Against Electrostatic Discharge When Removing or Installing Memory ModulesErgonomic Computing Habits Battery Disposal Setting Up a Home and Office Network Windows XP Only Setting UpConnecting a Printer Turning Off the Computer Power Protection DevicesConnecting a Printer Parallel PrinterUSB Printer Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP Only3 Click checklist for creating a network Surge Protectors Power Protection DevicesTurning Off the Computer Uninterruptible Power Supply Devices Line Conditioners22 Setting Up w w w . d e l l . c o m s u p p o r t . d e l l . c o mSolving Problems Finding Solutions Solving ProblemsSee page See page See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page TO ACCESS THE Tell Me How HELP FILE Accessing HelpPower Problems TO ACCESS HELP IN WINDOWS XPCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages Video and Display Problems If the display is blankADJUST THE WINDOWS DISPLAY SETTINGS If the display is difficult to readIf only part of the display is readable MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITORIf you have a problem with integrated speakers Sound and Speaker ProblemsPrinter Problems Modem and Internet Connection Problems 2 Click Printers and Other Hardware and click Phone and Modem Options Solving Problems5 Close the Phone and Modems Options window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSScanner Problems PC Card ProblemsTouch Pad or Mouse Problems External Keyboard ProblemsIf you cannot play a CD Drive ProblemsUnexpected Characters If you hear an unfamiliar scraping or grinding sound If you have problems with a hard driveIf you cannot eject the CD drive tray A program stops responding General Program ProblemsA program crashes A solid blue screen appearsIf Your Computer Gets Wet E-Mail ProblemsError messages appear If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling the Modem Driver Using the Windows XP Device Driver Rollback 2 Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities4 Click the System Restore tab Using System Restore2 Click the Performance and Maintenance Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore 2 Select Undo my last restoration and click NextReinstalling Windows XP Enabling Hibernate Mode 50 Solving Problems w w w . d e l l . c o m s u p p o r t . d e l l . c o mInstalling a Battery Replacing a Daughter Card Modem Replacing PartsAdding Memory Replacing the Hard Drive Removing a Battery Adding Memory Replacing Parts7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Removing a Battery Returning a Hard Drive to DellInstalling a Battery Replacing a Daughter Card Modem8 Turn the computer over, and remove the screws from the modem cover 14 Replace the modem cover 13 Install the screws to secure the modem to the system boardReplacing Parts w w w . d e l l . c o m s u p p o r t . d e l l . c o mA p p e n d i Specifications Standard SettingsReturning Items for Warranty Repair or Credit Contacting Dell Regulatory NoticesSystem Information SpecificationsMicroprocessor PC CardVideo Ports and ConnectorsCommunications AudioExternal Touch Pad BatteryKeyboard AppendixAppendix AC AdapterPhysical Standard Settings Viewing the System Setup Screens System Setup ScreensReturning Items for Warranty Repair or Credit operator Contacting DellWhen you need to contact Dell, use the telephone numbers, codes, and Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice 88 Appendix w w w . d e l l . c o m s u p p o r t . d e l l . c o mI n d ex