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Dell 100N owner manual Country City

Models: 100N

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Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Mexico	Customer Technical Support	001-877-384-8979
International Access Code: 00		or 001-877-269-3383
Country Code: 52	Sales	50-81-8800
		or 01-800-888-3355
	Customer Service	001-877-384-8979
		or 001-877-269-3383
	Main	50-81-8800
		or 01-800-888-3355

Netherlands Antilles	General Support	001-800-882-1519

Netherlands (Amsterdam)	Technical Support	020 581 8838
International Access Code: 00	Customer Care	020 581 8740
Country Code: 31	Home/Small Business Sales	toll-free: 0800-0663
City Code: 20	Home/Small Business Sales Fax	020 682 7171
	Corporate Sales	020 581 8818
	Corporate Sales Fax	020 686 8003
	Fax	020 686 8003
	Switchboard	020 581 8818
	Website: support.euro.dell.com
	E-mail: tech_nl@dell.com

New Zealand	Home and Small Business	0800 446 255
International Access Code: 00	Government and Business	0800 444 617
Country Code: 64	Sales	0800 441 567
	Fax	0800 441 566

Nicaragua	General Support	001-800-220-1006

Appendix

79

Image 79

Dell 100N owner manual Country City

Contents

Dell SmartPC 100N Owner’s ManualP/N 8P550 Hints, Notices, and CautionsAbbreviations and Acronyms MarchSetting Up ContentsSolving Problems Video and Display Problems Appendix Replacing PartsRegulatory Notices Returning Items for Warranty Repair or CreditContents Contacting DellCaution Safety Instructions Safety and Use Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks Ergonomic Computing Habits When Removing or Installing Memory ModulesProtecting Against Electrostatic Discharge Battery Disposal Turning Off the Computer Power Protection Devices Setting UpConnecting a Printer Setting Up a Home and Office Network Windows XP OnlyParallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver 3 Click checklist for creating a network Setting Up a Home and Office Network Windows XP OnlyTransferring Information to a New Computer Windows XP Only Turning Off the Computer Power Protection DevicesSurge Protectors Line Conditioners Uninterruptible Power Supply Devicesw w w . d e l l . c o m s u p p o r t . d e l l . c o m 22 Setting UpSolving Problems Solving Problems Finding SolutionsSee page See page See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page TO ACCESS HELP IN WINDOWS XP Accessing HelpPower Problems TO ACCESS THE Tell Me How HELP FILECONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages If the display is blank Video and Display ProblemsMOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If the display is difficult to readIf only part of the display is readable ADJUST THE WINDOWS DISPLAY SETTINGSPrinter Problems Sound and Speaker ProblemsIf you have a problem with integrated speakers Modem and Internet Connection Problems VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Solving Problems5 Close the Phone and Modems Options window 2 Click Printers and Other Hardware and click Phone and Modem OptionsPC Card Problems Scanner ProblemsExternal Keyboard Problems Touch Pad or Mouse ProblemsUnexpected Characters Drive ProblemsIf you cannot play a CD If you cannot eject the CD drive tray If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound A solid blue screen appears General Program ProblemsA program crashes A program stops respondingError messages appear E-Mail ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling the Modem Driver Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities 2 Click Performance and Maintenance and click System2 Click the Performance and Maintenance Using System Restore4 Click the System Restore tab Restoring the Computer to an Earlier Operating State Creating a Restore Point2 Select Undo my last restoration and click Next Undoing the Last System RestoreReinstalling Windows XP Enabling Hibernate Mode w w w . d e l l . c o m s u p p o r t . d e l l . c o m 50 Solving ProblemsAdding Memory Replacing the Hard Drive Removing a Battery Replacing PartsInstalling a Battery Replacing a Daughter Card Modem Replacing Parts Adding Memory7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Returning a Hard Drive to Dell Removing a BatteryReplacing a Daughter Card Modem Installing a Battery8 Turn the computer over, and remove the screws from the modem cover w w w . d e l l . c o m s u p p o r t . d e l l . c o m 13 Install the screws to secure the modem to the system boardReplacing Parts 14 Replace the modem coverRegulatory Notices Specifications Standard SettingsReturning Items for Warranty Repair or Credit Contacting Dell A p p e n d iPC Card SpecificationsMicroprocessor System InformationAudio Ports and ConnectorsCommunications VideoExternal Appendix BatteryKeyboard Touch PadPhysical AC AdapterAppendix Standard Settings System Setup Screens Viewing the System Setup ScreensReturning Items for Warranty Repair or Credit When you need to contact Dell, use the telephone numbers, codes, and Contacting Delloperator Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice w w w . d e l l . c o m s u p p o r t . d e l l . c o m 88 AppendixI n d ex