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Dell 100N owner manual Scanner Problems, PC Card Problems

Models: 100N

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Page 34

Scanner Problems

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Scanner Problems

CHECK THE POWER CABLE CONNECTION — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on. If the device is plugged into a surge protector, try plugging it directly into an electrical outlet.

CHECK THE SCANNER CABLE CONNECTION — Ensure that the scanner cable is firmly connected to the computer and to the scanner.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

PC Card Problems

CHECK THE PC CARD — Ensure that the PC Card is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS® — Double- click the Unplug or Eject Hardware icon in the Windows taskbar. Ensure that the card is listed.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD —

Contact Dell (see page 70).

IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL — Contact the PC Card manufacturer.

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Solving Problems

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Dell 100N owner manual Scanner Problems, PC Card Problems

Contents

Owner’s Manual Dell SmartPC 100NMarch Hints, Notices, and CautionsAbbreviations and Acronyms P/N 8P550Setting Up ContentsSolving Problems Video and Display Problems Replacing Parts AppendixContacting Dell Returning Items for Warranty Repair or CreditContents Regulatory NoticesSafety and Use Instructions Caution Safety Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks Ergonomic Computing Habits When Removing or Installing Memory ModulesProtecting Against Electrostatic Discharge Battery Disposal Setting Up a Home and Office Network Windows XP Only Setting UpConnecting a Printer Turning Off the Computer Power Protection DevicesConnecting a Printer Parallel PrinterUSB Printer Installing the Printer Driver 3 Click checklist for creating a network Setting Up a Home and Office Network Windows XP OnlyTransferring Information to a New Computer Windows XP Only Turning Off the Computer Power Protection DevicesSurge Protectors Uninterruptible Power Supply Devices Line Conditioners22 Setting Up w w w . d e l l . c o m s u p p o r t . d e l l . c o mSolving Problems Finding Solutions Solving ProblemsSee page See page See page See page See page See page See page Solving ProblemsSee page See page See page See page See page See page See page TO ACCESS THE Tell Me How HELP FILE Accessing HelpPower Problems TO ACCESS HELP IN WINDOWS XPCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages Video and Display Problems If the display is blankADJUST THE WINDOWS DISPLAY SETTINGS If the display is difficult to readIf only part of the display is readable MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITORPrinter Problems Sound and Speaker ProblemsIf you have a problem with integrated speakers Modem and Internet Connection Problems 2 Click Printers and Other Hardware and click Phone and Modem Options Solving Problems5 Close the Phone and Modems Options window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSScanner Problems PC Card ProblemsTouch Pad or Mouse Problems External Keyboard ProblemsUnexpected Characters Drive ProblemsIf you cannot play a CD If you cannot eject the CD drive tray If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound A program stops responding General Program ProblemsA program crashes A solid blue screen appearsError messages appear E-Mail ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling the Modem Driver Using the Windows XP Device Driver Rollback 2 Click Performance and Maintenance and click System Resolving Software and Hardware Incompatibilities2 Click the Performance and Maintenance Using System Restore4 Click the System Restore tab Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore 2 Select Undo my last restoration and click NextReinstalling Windows XP Enabling Hibernate Mode 50 Solving Problems w w w . d e l l . c o m s u p p o r t . d e l l . c o mAdding Memory Replacing the Hard Drive Removing a Battery Replacing PartsInstalling a Battery Replacing a Daughter Card Modem Adding Memory Replacing Parts7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Removing a Battery Returning a Hard Drive to DellInstalling a Battery Replacing a Daughter Card Modem8 Turn the computer over, and remove the screws from the modem cover 14 Replace the modem cover 13 Install the screws to secure the modem to the system boardReplacing Parts w w w . d e l l . c o m s u p p o r t . d e l l . c o mA p p e n d i Specifications Standard SettingsReturning Items for Warranty Repair or Credit Contacting Dell Regulatory NoticesSystem Information SpecificationsMicroprocessor PC CardVideo Ports and ConnectorsCommunications AudioExternal Touch Pad BatteryKeyboard AppendixPhysical AC AdapterAppendix Standard Settings Viewing the System Setup Screens System Setup ScreensReturning Items for Warranty Repair or Credit When you need to contact Dell, use the telephone numbers, codes, and Contacting Delloperator Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice 88 Appendix w w w . d e l l . c o m s u p p o r t . d e l l . c o mI n d ex