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Dell 100N owner manual Country City

Models: 100N

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Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

St. Lucia	General Support	1-800-882-1521

Singapore (Singapore)	Technical Support	toll-free: 800 6011 051
International Access Code: 005	Customer Service (Penang, Malaysia)	604 633 4949
Country Code: 65	Transaction Sales	toll-free: 800 6011 054
	Corporate Sales	toll-free: 800 6011 053

South Africa (Johannesburg)	Technical Support	011 709 7710
International Access Code:	Customer Care	011 709 7707
09/091	Sales	011 709 7700
	Sales	011 709 7700
Country Code: 27	Fax	011 706 0495
	Fax	011 706 0495
City Code: 11	Switchboard	011 709 7700
	Switchboard	011 709 7700
	Website: support.euro.dell.com
	E-mail: dell_za_support@dell.com

Southeast Asian and Pacific	Customer Technical Support, Customer Service,	604 633 4810
Countries	and Sales (Penang, Malaysia)

Spain (Madrid)	Home and Small Business
International Access Code: 00	Technical Support	902 100 130
Country Code: 34	Customer Care	902 118 540
City Code: 91	Sales	902 118 541
	Switchboard	902 118 541
	Fax	902 118 539
	Website: support.euro.dell.com
	E-mail: support.euro.dell.com/es/es/emaildell/
	Corporate
	Technical Support	902 100 130
	Customer Care	902 118 546
	Switchboard	91 722 92 00
	Fax	91 722 95 83
	Website: support.euro.dell.com
	E-mail: support.euro.dell.com/es/es/emaildell/

Appendix

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Dell 100N owner manual Country City

Contents

Dell SmartPC 100N Owner’s ManualAbbreviations and Acronyms Hints, Notices, and CautionsMarch P/N 8P550Contents Setting UpSolving Problems Video and Display Problems Appendix Replacing PartsContents Returning Items for Warranty Repair or CreditContacting Dell Regulatory NoticesCaution Safety Instructions Safety and Use Instructionsw w w . d e l l . c o m s u p p o r t . d e l l . c o m Caution Power Safety Instructions, continued Keep the battery away from children When Using Your Computer When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks When Removing or Installing Memory Modules Ergonomic Computing HabitsProtecting Against Electrostatic Discharge Battery Disposal Connecting a Printer Setting UpSetting Up a Home and Office Network Windows XP Only Turning Off the Computer Power Protection DevicesParallel Printer Connecting a PrinterUSB Printer Installing the Printer Driver Setting Up a Home and Office Network Windows XP Only 3 Click checklist for creating a networkTransferring Information to a New Computer Windows XP Only Power Protection Devices Turning Off the ComputerSurge Protectors Line Conditioners Uninterruptible Power Supply Devicesw w w . d e l l . c o m s u p p o r t . d e l l . c o m 22 Setting UpSolving Problems Solving Problems Finding SolutionsSolving Problems See page See page See page See page See page See page See pageSee page See page See page See page See page See page See page Power Problems Accessing HelpTO ACCESS THE Tell Me How HELP FILE TO ACCESS HELP IN WINDOWS XPCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Error Messages If the display is blank Video and Display ProblemsIf only part of the display is readable If the display is difficult to readADJUST THE WINDOWS DISPLAY SETTINGS MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITORSound and Speaker Problems Printer ProblemsIf you have a problem with integrated speakers Modem and Internet Connection Problems 5 Close the Phone and Modems Options window Solving Problems2 Click Printers and Other Hardware and click Phone and Modem Options VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSPC Card Problems Scanner ProblemsExternal Keyboard Problems Touch Pad or Mouse ProblemsDrive Problems Unexpected CharactersIf you cannot play a CD If you have problems with a hard drive If you cannot eject the CD drive trayIf you hear an unfamiliar scraping or grinding sound A program crashes General Program ProblemsA program stops responding A solid blue screen appearsE-Mail Problems Error messages appearIf Your Computer Gets Wet If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling the Modem Driver Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities 2 Click Performance and Maintenance and click SystemUsing System Restore 2 Click the Performance and Maintenance4 Click the System Restore tab Restoring the Computer to an Earlier Operating State Creating a Restore Point2 Select Undo my last restoration and click Next Undoing the Last System RestoreReinstalling Windows XP Enabling Hibernate Mode w w w . d e l l . c o m s u p p o r t . d e l l . c o m 50 Solving ProblemsReplacing Parts Adding Memory Replacing the Hard Drive Removing a BatteryInstalling a Battery Replacing a Daughter Card Modem Replacing Parts Adding Memory7 If you are replacing a memory module, remove the existing module 9 Replace the memory module cover Replacing the Hard Drive 8 Lift up the hard-drive cover until you hear a click Returning a Hard Drive to Dell Removing a BatteryReplacing a Daughter Card Modem Installing a Battery8 Turn the computer over, and remove the screws from the modem cover Replacing Parts 13 Install the screws to secure the modem to the system board14 Replace the modem cover w w w . d e l l . c o m s u p p o r t . d e l l . c o mReturning Items for Warranty Repair or Credit Contacting Dell Specifications Standard SettingsA p p e n d i Regulatory NoticesMicroprocessor SpecificationsSystem Information PC CardCommunications Ports and ConnectorsVideo AudioExternal Keyboard BatteryTouch Pad AppendixAC Adapter PhysicalAppendix Standard Settings System Setup Screens Viewing the System Setup ScreensReturning Items for Warranty Repair or Credit Contacting Dell When you need to contact Dell, use the telephone numbers, codes, andoperator Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City Customer Care Website dell.co.uk/lca/customerservices Country City Regulatory Notices CE Notice European Union CE Mark Notice w w w . d e l l . c o m s u p p o r t . d e l l . c o m 88 AppendixI n d ex