In the paper exit area
1Open and close the front cover. The jammed paper is automatically ejected from the printer.
2Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.
3Open the rear cover.
4Pull the guide rear on each side down and remove the paper. Return the guide rear to its original position.
1
1 guide rear
5Close the rear cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.
Duplex jam 0
1Pull the duplex unit out of the printer.
1
1 duplex unit
2Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.
9.3 <Troubleshooting>
