Condition

Suggested solutions

 

 

“Fail To Print,” “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the printer finishes

occurred,”

printing. If the message appears in standby

messages appear.

mode or after printing has been completed,

 

check the connection and/or whether an error

 

has occurred.

 

 

Note

• Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems

The following situations are PostScript language specific and may occur when several printer languages are being used.

Note

• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Condition

Possible cause

 

Suggested solutions

 

 

 

 

PostScript file

The PostScript

Print a configuration page

can not be

driver may not

 

and verify that the PostScript

printed.

be installed

 

version is available for

 

correctly.

 

printing.

 

 

Install the PostScript driver;

 

 

 

to installing the PS printer

 

 

 

driver, see the Software

 

 

 

Section.

 

 

If problem consists, contact a

 

 

 

service representative.

 

 

 

“Limit Check

The print job

You might need to reduce the

Error” message

was too

complexity of the page.

appears.

complex.

 

 

 

 

 

A PostScript

Print job may

Make sure that the print job is a

error page

not be

PostScript job. Check to see

prints.

PostScript.

whether the software

 

 

application expected a setup or

 

 

PostScript header file to be sent

 

 

to the printer.

 

 

 

When print a

The resolution

Make sure that the resolution

document in

setting in the

setting in your printer driver

Macintosh with

printer driver

matches that in Acrobat

Acrobat Reader

may not be

Reader.

6.0 or higher,

matched with

 

 

colors print

that in Acrobat

 

 

incorrectly.

Reader.

 

 

 

 

 

 

Common Linux problems

 

 

Condition

Suggested solutions

 

 

 

• Check if the printer driver is installed in your

 

system. Open Unified Driver Configurator

 

and switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available printers. Make sure that your

 

machine is displayed on the list. If not,

 

please, invoke Add new printer wizard to set

 

up your device.

 

• Check if the printer is started. Open Printers

 

configuration and select your machine on

The printer doesn’t

the printers list. Look at the description in

the Selected printer pane. If its status

print.

contains “(stopped)” string, please, press

 

the Start button. After that normal operation

 

of the printer should be restored. The

 

"stopped" status might be activated when

 

some problems in printing occurred.

 

• Check if your application has special print

 

option such as “-oraw”. If “-oraw” is

 

specified in the command line parameter

 

then remove it to print properly. For Gimp

 

front-end, select “print” -> “Setup printer”

 

and edit command line parameter in the

 

command item.

 

 

 

Please avoid changing print job parameters

 

(via LPR GUI, for example) while a print job is

 

in progress. Known versions of CUPS server

I encounter error

break the print job whenever print options are

“Unable to open

changed and then try to restart the job from

mfp port device

the beginning. Since Unified Linux Driver

file!” when printing

locks mfp port while printing, the abrupt

a document.

termination of the driver keeps the port locked

 

and therefore unavailable for subsequent print

 

jobs. If this situation occurred, please, try to

 

release the mfp port.

 

 

When printing a

The CUPS (Common Unix Printing System)

version distributed with SuSE Linux 9.2

document over the

(cups-1.1.21) has a problem with ipp

network in SuSE

(Internet Printing Protocol) printing. Use the

9.2, the printer

socket printing instead of ipp or install later

does not print.

version of CUPS (cups-1.1.22 or higher).

 

 

 

9.10 <Troubleshooting>

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Samsung ML-2850D manual Common PostScript problems, Common Linux problems