Samsung N870GA5001/EHQ, N870GA5002/EHQ, N870GA5005/EHQ, N870GA5007/EHQ, N870GA5008/EHQ, N870GS5002/EHQ, N870GS5003/EHQ, N870GS5005/EHQ, N870GT5002/EHQ, N870GT5005/EHQ, N870GT5008/EHQ, N870GT5009/EHQ, N870GT5012/EHQ, N870GT5013/EHQ, N870GW5008/EHQ, N870GW5011/EHQ, N870GW5014/EHQ, N870GW5015/EHQ, N870GX5002/EHQ, N870GX5005/EHQ Infrared Problems

the microprocessor and the hard drive to slow down when the computer is not busy.

Certain software programs “hang” during operations when there is no interaction with the keyboard or peripheral devices.

Your computer may be in Suspend or Rest mode. Tap the touchpad to resume from Suspend or press the power button to resume from rest.

A PC Card does not work correctly.

Make sure that the PC Card is inserted left side up in the PC Card slot. Check that the card is inserted fully into the slot. If you are using a PC Card modem, check the modem cable connections. For the Windows 98/Me operating system, try setting the Installed OS field in System Setup to Yes to enable Windows 98 to autosense an older PC Card. For the Windows NT operating system, make sure Installed OS

in System Setup is set to No.

The System Setup settings are not retained when you turn off the computer.

The CMOS battery inside the computer may need to be replaced. The CMOS battery provides power to save the system BIOS information when the computer is turned off. Normally, the CMOS battery lasts for several years. Do not attempt to open the chassis and replace this battery yourself or your warranty is void. Have an authorized the manufacturer’s service center replace the CMOS battery.

Infrared Problems

If your computer’s operating system is Windows 98/ Me, you can enable and use the infrared port. The Windows NT 4.0 operating system does not support infrared.

If you are unable to transfer files with the infrared port, check the following:

•Make sure the Infrared port field in System Setup is set to 2F8, IRQ 3. The field is in the I/O Device Configuration under Advanced Menu.

•The receiving device must be positioned properly. There must be no more than three feet of distance between the computer’s infrared port and the receiving infrared device.

•The sending and receiving devices need to be on the same level vertically. Place them on the same table if possible.

•Make sure the infrared ports on the sending and receiving devices face each other, with no more than a 30 degree angle between the two infrared ports.

112 Troubleshooting