Samsung NE595N0PBSRAA Food does not broil, Properly, Oven, Temperature is too, Abrasions on

PROBLEM	POSSIBLE CAUSE	SOLUTION
Food does not broil	The oven controls have been set	• Press the BROIL pad.
properly.	incorrectly.
	The rack has not been properly	• See the broiling guide on page 41.
	positioned.
	Cookware not suited for broiling.	• Use suitable cookware.
	In some areas the power (voltage)	• Preheat the broil element for 10 minutes.
	may be low.	• See the broiling guide on page 41.
The oven	The oven sensor needs to be	• See the section on adjusting the
temperature is too	adjusted.	thermostat on page 46.
hot or too cold.
Scratches or	The cooktop is being cleaned	• Scratches are not removable. Tiny
abrasions on	improperly.	scratches will become less visible in time
cooktop surface		as a result of cleaning.
	Cookware with rough bottoms	• To avoid scratches, use the recommended
	were used on the cooktop or	cleaning procedures. Make sure the
	there were coarse particles (eg.	bottoms of cookware are clean before use,
	salt or sand) present between the	and use cookware with smooth bottoms.
	cookware and the surface of the
	cooktop.
	Cookware has been slid across the
	cooktop surface.
Brown streaks or	Boilovers have been cooked onto	• Use the blade scraper to remove soil.
specks	the surface.	• See the section on care and cleaning of
		the glass cooktop on page 54.
Areas of	Mineral deposits from water and	• Remove using a ceramic-glass cooktop
discoloration with	food have been left on the surface	cleaning cream.
metallic sheen	of the cooktop.	• Use cookware with clean, dry bottoms.
The oven will not	The oven temperature is too high	• Allow the range to cool and reset the
self-clean.	to set a self-clean operation.	controls.
	The oven controls have been set	• See the section on self-cleaning on page
	incorrectly.	47.
	A self-cleaning cycle cannot be started if the oven lockout feature has been
	activated or if a radiant surface element is on.
“Crackling” or	This is the sound of the metal	• This is normal.
“popping” sound	heating and cooling during
	both the cooking and cleaning
	functions.
Excessive smoking	There is excessive soiling in the	• Press the CLEAR/OFF pad. Open the
during a self-	oven.	windows to rid the room of smoke. Wait
cleaning cycle		until the self-cleaning cycle is cancelled.
		Wipe up the excessive soil and reset the
		oven for self-cleaning.
The oven door will	The oven is too hot.	• Allow the oven to cool.
not open after a
self-cleaning cycle.
Oven not clean after	The oven controls were not set	• See the section on self-cleaning on page
a self-cleaning cycle	correctly.	49.
	The oven was heavily soiled.	• Wipe up heavy spillovers before starting
		the self-cleaning cycle. Heavily soiled
		ovens may need to self-clean again or for
		a longer period of time.

Troubleshooting _56

TROUBLESHOOTING

NE595R0ABSR_AA_DG68-00433A-04_EN.indd 56 2013-05-23 �� 5:05:31