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Samsung NP-Q35C000/SEB, NP-Q35-BT1/SEK, NP-Q35BC01/SEK manual Troubleshooting

Models: NP-Q35C000/SEB NP-Q35BC01/SEK NP-Q35-BT1/SEK

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Q12 The picture is abnormally displayed on the screen when the computer is resumed in Standby mode.

AThis may happen when the CRT is set as the Primary device in the Extended Desktop Settings.

When the CRT is set as Primary and the LCD as Secondary, the picture may be displayed abnormally if the system enters Standby mode, is restarted after disconnecting the CRT and the resolution is changed. It is recommended setting the LCD as the Primary Display Device.

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Samsung NP-Q35C000/SEB, NP-Q35-BT1/SEK, NP-Q35BC01/SEK manual Troubleshooting

Contents

Macrovision Statement Safety Instructions Setting Up your System Care During Use Instruction On Safety Operation of NotePCReplacement Parts and Accessories Battery Disposal Laser SafetyPower Cord Requirements Laser Safety Note General Requirements Requirements listed below are applicable to all countries Wireless Guidance Regulatory Compliance Statements Regulatory Compliance Statements USA and Canada Safety Requirements and Notices United States of AmericaUse in specific environments Antenna use Unintentional Emitter per FCC Part Use On Aircraft Caution FCC Statement for Wireless LAN use Intentional emitter per FCC Part FCC Part Page Intentional Emitter per RSS CanadaUnintentional Emitter per ICES-003 Page European Directives European UnionEuropean Union CE Marking and Compliance Notices Belgium Translated Statements of ComplianceGeneral France Page Weee Symbol Information Manual Documentation Conventions Information IconsKeyboard Conventions Technical Information Software User Documentation CD-ROM Device Naming ConventionTouchpad Conventions Windows Conventions Introducing Your Computer Front View Right View Left View Back View Bottom View Turning the Computer On and Off To turn on the computerTo turn off the computer Click Turn Off Computer Click Turn Off Using the Keyboard United Kingdom United States Using the Numeric Keypad Using Special Function Keys Fn Key Key Name Key Function Combinations Esc Using the Touchpad Locking the touchpad Action Function Process Scroll Reading the Status Indicators Shows the operating status of the computer Adjusting the brightness using the Battery Manager Adjusting LCD BrightnessTo adjust using keyboard Adjusting the Volume To adjust using volume adjustment program Introducing Windows Understanding the Desktop Understanding the Start Menu My Computer Understanding a Window Click Start My Computer Click Start Help and Support Help and Support CenterWindows XP Tour Using the CD Drive To insert a CD Emergency Eject Hole To clean a CD or DVD titleTo eject a CD To use the Windows Media Player To play a video CD To write data on a CD Optional For more information on writing CDs To Burn an Audio CD What is a home theater system? Enjoying Home Theater S/PDIF Port Setting the Sound to Digital Sound Output on the Computer Connect 5.1 channel speaker system to your computer Enable S/PDIF output on the DVD program To insert and use a memory card Using the Multi Card SlotRestrictions when Using Memory Cards To remove a memory card To format a memory card To protect the data in the memory card To insert a Pcmcia card Using the PC Card Slot OptionalBefore using the PC Card slot, remove the slot protector To remove a Pcmcia card Or select Start All Programs Samsung EasyBox EasyBox Using EasyBoxLearn about EasyBox Click Start All Programs Samsung EasyBox EasyBox Using EasyBoxConfiguring Firewall Using Samsung Update Plus To Update Samsung Software and DriversPage Before You Start Using AVStation premiumStart and Screen Layout What is EDS Enhanced Digital Sound? Music Station Playing an Audio CD Creating My Playlist Playing a Music FilePlay a Track not registered to the Library Adding Music Files to the Library Photo Station Viewing an Image Click the Full Screen Edit the image using the Shape, Edit and Effect tools Editing an Image Adding Images to the Library Playing a DVD What is EDI Enhanced Digital Image?Movie Station DVD title is played Capturing the Video Screen Playing a MovieVideo FilePlaying a Video File in Full Screen Adding Videos to the Library AVStation premium Viewer Restrictions Using AVStation now / AVStation premium ViewerAVStation now Restrictions Exiting Start / Exit AVStation nowStarting Start / Exit AVStation premium Viewer AVStation icon SettingsScreen Layout All Music All Images Playing a Movie File To view an image in Full Sreen or through a SlideShow Movie file is played Showing the Play Control window Connecting with a Modem Before You Start Connecting Through a Wired LAN Click Start Control Panel To use both Dhcp and static IP simultaneously To use DhcpTo use a static IP What is an Access Point AP? Connecting Through a Wireless LAN OptionalAccess Point AP Connecting to an Access Point AP Checking the connection status Click Change the order of Preferred Networks Connecting to computer-to-computer networks peer-to-peer orSetting up a computer-to-computer network On the Wireless Network tab, click Advanced Wireless Networks tab, click Add Connecting to the configured computer Wireless Network Setup Using the Wireless LAN Setup Program Page Using Samsung Network Manager Using the NetworkYou can easily share Internet Access You can diagnose the network status Setting Up a Network Select Internet direct connection and click the Next button Setting up the IP Address Select Device Using the network after moving location Wireless LAN AP Connection Procedures Sharing Internet Access Setting Up a Sharing Server Setting Up the Sharing Client To Share Internet Access through a Wireless LAN Network Status Diagnosis Using Network Services Sharing files or folders Configuring Sharing If your computer is a member of another workgroup Using Shared Files or FoldersSharing Printers Click Add a printer Configuring Printer SharingAdding and Using a Shared Printer Connecting to the Internet Using Bluetooth Devices Optional Bluetooth Functions Bluetooth Software Setup HID ConnectionsPage Using Bluetooth Bluetooth Help Exchanging Files between Bluetooth computers Connecting to the Internet Connecting Keyboard, Mouse, Joystick and Headset devices Double-click on the My Bluetooth Settings icon Stopping a Bluetooth device Use Instructions Using System Setup Bios Caution Starting System Setup System Setup Menus Changing Booting Priority Press Enter on Boot Device Priority item Configuring the Password Setting the Supervisor PasswordSetting the User Password On the Set Supervisor Password item, press Enter Activating the Booting Password Deactivating the Password Configuring Resolution and Color Depth When you have completed configuration, click Apply Using External Display Devices Switching Display Devices Using the Shortcut Key Using Dual View to View Extended Screen Deactivating Dual View Mode To move a window between display devices in Dual View mode Using Power Management Options Basic Power Management SchemesStandby vs. Hibernation Changing DevicesPage Hibernate Mode Power Management or Manual Method Standby Mode Power Management or Manual MethodIf You Reinstall Windows Frequent Interruptions Advanced Power Management Schemes Precautions Using the BatteryEjecting and Attaching Battery To use the shortcut key to view Monitoring the Battery ChargeTo view on the battery To view through the Control Panel Using the batteryBattery Warning Extending the battery use time Using the Battery ManagerClick on Start All Programs Samsung Samsung Battery Manager Decreasing the LCD Brightness Battery Calibration Power Saving EffectWhen Running a Game or Multimedia Application Turning Off Unnecessary Devices Upgrading Memory Adding a memory module Removing the memory module Using the Security Lock Port Tips for Using Your Computer Travelling with Your Computer Handling SpillsAir Travel If you are travelling by air, follow these tips Storing the Computer for Long Periods Questions and Answers Frequently Asked Questions Reinstalling SoftwareCheck the Connections Norton AntiVirus System Recovery Precaution Questions and Answers Windows RelatedQ1 The system does not shutdown properly Q2 The system freezes during program operation Display Related Q1 The LCD screen is too dark or too bright Q9 I cannot set up Dual View properly Troubleshooting Q1 How to install and uninstall the sound driver Reinstalling the Sound DriverSound Related Sound Driver Components Troubleshooting Q2 I cannot make a call using an extension line Using an AT commandConfiguring the Modem through the Control Panel Modem Related Q3 How do I use my modem when dialing from overseas? To use Wake On LAN function Wired LAN RelatedQ1 Wake On LAN function Wireless LAN Related Check the AP Settings Troubleshooting Page Troubleshooting Page Troubleshooting Q5 The game screen is displayed small Games and Programs RelatedQ3 Running speed of a game is too slow or fast Troubleshooting Security Center Troubleshooting Page Using Magic Doctor Click Start All Programs Samsung Magic Doctor Magic Doctor Creating a Restore Point Restoring the System Select Create a restore point, and click Next Returning your computer to an earlier restore point Undoing the last restoration Reinstalling Software Running the system software Media Installing drivers and programs When you have set a booting password Reinstalling Windows XPReinstalling Windows What is partition configuration? Page Press any key to boot from CD If You Cannot Run Windows Specifications System Specification Wireless LAN Specification Optional IntelR PRO/Wireless 3945ABG Network ConnectionProduct Specification Radio Specifications CD-ROM GigabytesHour Hertz Pcmcia Boot Boot diskAC adapter Byte DMA direct memory access CardBusCmos memory COM port Hard drive AddressIRQ interrupt request line LCD liquid-crystal display RAM random access memory ResolutionPC Card PC slot Shadow RAM TFT thin film transistor LCD »ÃÐ¡ÒÈ »ÃÐ¡ÒÈ¨Ò¡ MacrovisionÅÔ¢ÊÔ·¸Ôì2003 Ê§Ç¹ÅÔ¢ÊÔ·¸Ôì·Ñé§ËÁ´ ¤Óá¹Ð¹Óà¾×èÍ¤ÇÒÁ»ÅÍ´ÀÑÂ ¡ÒÃµÔ´µÑé§ÃÐºº ¡ÒÃ´ÙáÅÃÐËÇèÒ§¡ÒÃãªé§Ò¹ ¤Óá¹Ð¹ÓÊÓËÃÑº¡ÒÃãªéNotePC ÍÂèÒ§»ÅÍ´ÀÑÂ¡ÒÃà»ÅÕèÂ¹ÍÐäËÅèáÅÐÍØ»¡Ã³ìàÊÃÔÁ ËéÒÁàËÂÕÂºÊÒÂä¿ËÃ×ÍËéÒÁäÁèãËéÁÕÊÔè§¢Í§ÇÒ§·ÑºÊÒÂä¿ ¡ÒÃ¡Ó¨Ñ´áºµàµÍÃÕè ¤ÇÒÁ»ÅÍ´ÀÑÂã¹¡ÒÃãªéàÅà«ÍÃì¤ÇÒÁµéÍ§¡ÒÃà¡ÕèÂÇ¡ÑºªØ´ÊÒÂä¿ ¤ÇÒÁµéÍ§¡ÒÃ·ÑèÇä» ¢éÒà¤Ã×èÍ§¤ÍÁ¾ÔÇàµÍÃì ÃÒÂÅÐàÍÕÂ´à¡ÕèÂÇ¡Ñº¢éÍºÑ§¤ÑºµèÒ§æ ¤Óá¹Ð¹ÓÊÓËÃÑº¡ÒÃãªé§Ò¹ÃÐººäÇÃìàÅÊ ÃÒÂÅÐàÍÕÂ´à¡ÕèÂÇ¡Ñº¢éÍºÑ§¤ÑºµèÒ§æ »ÃÐà·ÈÊËÃÑÍàÁÃÔ¡Ò ¢éÍ¡ÓË¹´áÅÐ»ÃÐ¡ÒÈ´éÒ¹¤ÇÒÁ»ÅÍ´ÀÑÂ¢Í§ÊËÃÑÍàÁÃÔ¡ÒáÅÐá¤¹Ò´Ò Unintentional Emitter ¢Í§ FCC ÊèÇ¹ Intentional Emitter ¢Í§ FCC ÊèÇ¹ ÍØ»¡Ã³ì¹Õéãªéá¨ç¤ Usoc µèÍä»¹Õé RJ11C »ÃÐ¡ÒÈ FCC SÊÓËÃÑº¡ÒÃãªé§Ò¹ Wireless LANFCC ÊèÇ¹ ¤¹Ò´Ò Unintentional Emitter per ICES-003Intentional Emitter per RSS ÇèÒ´éÇÂ¡ÒÃÊè§ÊÑ−−Ò³Ãº¡Ç¹¢Í§ÇÔ·ÂØµÒÁÁÒµÃÒ¹ÍØµÊÒË¡ÃÃÁã¹á¤¹Ò´ÒPage ÊËÀÒ¾ÂØâÃ» »ÃÐ¡ÒÈà¡ÕèÂÇ¡Ñºà¤Ã×èÍ§ËÁÒÂáÅÐÁÒµÃÒ¹ CE ¢Í§ÊËÀÒ¾ÂØâÃ»¤ÓÊÑè§¢Í§ÊËÀÒ¾ÂØâÃ» ¢éÍÁÙÅµèÍä»¹ÕéãªéÊÓËÃÑºà¤Ã×èÍ§·ÕèÁÕ¡ÒÃµÔ´ÅÒ¡ CE à·èÒ¹Ñé¹ »ÃÐ¡ÒÈ¤ÇÒÁÊÍ´¤ÅéÍ§ºÑºá»Å English DanishDutch Finnish ¢éÍ¨Ó¡Ñ´ã¹¾×é¹·ÕèÊÓËÃÑº¡ÒÃãªéÇÔ·ÂØ802.11b/802.11g ·ÑèÇä»MHz ÀºÅàÂÕÂÁ ¢éÍÁÙÅâ·Ã¤Á¹Ò¤Á¢Í§¡ÅØèÁ»ÃÐà·ÈÂØâÃ» ÊÓËÃÑº¼ÅÔµÀÑ¹±ì·ÕèÁÕ¡ÒÃµÔ´µÑé§âÁà´çÁ·Õèä´éÃÑº¡ÒÃÃÑºÃÍ§â´Â EU ¡ÒÃ¨Ñ´àÃÕÂ§á»é¹¾ÔÁ¾ì ¡ÒÃ¨Ñ´ÃÙ»áººàÍ¡ÊÒÃÄÍ¤Í¹¢éÍÁÙÅ ¤ÙèÁ×Í¡ÒÃãªé«Í¿μáÇÃìì ¡ÒÃ¡ÓË¹´ª×èÍãËé¡ÑºÍØ»¡Ã³ì«Õ´ÕÃÍÁ¡ÒÃãªé§Ò¹·Ñªá¾´ ¡ÒÃãªé§Ò¹ÇÔ¹â´ÇÊì ÃÙé¨Ñ¡¡Ñºà¤Ã×èÍ§¤ÍÁ¾ÔÇàμÍÃì¢Í§¤Ø³ ÁØÁÁÍ§´éÒ¹Ë¹éÒ ÁØÁÁÍ§´éÒ¹¢ÇÒ ÁØÁÁÍ§´éÒ¹«éÒÂ Samsung ·Õèã¡Åé·ÕèÊØ´ ÁØÁÁÍ§´éÒ¹ËÅÑ§ÁØÁÁÍ§´éÒ¹ÅèÒ§ ¡ÒÃà»Ô´áÅÐ»Ô´à¤Ã×èÍ§¤ÍÁ¾ÔÇàμÍÃì ¡ÒÃà»Ô´à¤Ã×èÍ§¤ÍÁ¾ÔÇàμÍÃì¡ÒÃ»Ô´à¤Ã×èÍ§¤ÍÁ¾ÔÇàμÍÃì ¤ÅÔ¡»ØèÁ start ·Õè·ÒÊ¡ìºÒÃì ¤ÅÔ¡ Turn Off ·Ó¡ÒÃμÃÇ¨ÊÍº´ÔÊ¡ì »ØèÁμÒ§æè º¹á»é¹¾ÔÁ¾ìÍÒ¨¨Ñ´¡ÅØèÁËÅÑ¡æ ä´é´Ñ§¹Õé ¡ÒÃãªéá»é¹¾ÔÁ¾ì´éàËÁ×Í¹¡Ñº¡ÒÃãªéá»é¹¾ÔÁ¾ìÁÒμÃÒ¹ ¡ÒÃãªéá»é¹¾ÔÁ¾ìμÇàÅÑ ¢ ËÅÍ´ LED áÊ´§ Num Lock ¡ÒÃãªé»ØèÁ¿Ñ§¡ìªÑ¹¾ÔàÈÉ ×èÍ»ØèÁ ¿Ñ§¡ìªÑ¹¢Í§»ØèÁ ¡ÒÃÅçÍ¤·Ñªá¾´ ¡ÒÃãªé·Ñªá¾´¹ÕéàÃÕÂ¡ÇèÒ¾ÍÂ¹ìàμÍÃì«Öè§â´Â»¡μ¨ÐáÊ´§à»ç¹ÃÙ»ÅÙ¡ÈÃÔ ËÃ×ÍμÑÇ ¤Ø³ÊÒÁÒÃ¶ÊÑè§§Ò¹μèÒ§æ ä´éâ´Âãªé·Ñªá¾´ ´Ñ§¤ÓÍ¸ÔºÒÂμèÍä»¹Õé ¿Ñ§¡ìªÑ¹ ¡ÃÐºÇ¹¡ÒÃ ÀÅ×èÍ¹ ¤ÇÒÁËÁÒÂ¢Í§ä¿áÊ´§Ê¶Ò¹Ð ÁÊ´§Ê¶Ò¹Ð¡ÒÃ·Ó§Ò¹¢Í§¤ÍÁ¾ÔÇàμÍÃì ¡ÒÃ»ÃÑºâ´Âãªéá»é¹¾ÔÁ¾ì ¡ÒÃ»ÃÑº¤ÇÒÁÊÇèÒ§â´ÂãªéBattery Manager¡ÒÃ»ÃÑº¤ÇÒÁÊÇèÒ§¢Í§¨Í LCD ¡ÒÃ»ÃÑº¤ÇÒÁ´Ñ§àÊÕÂ§ ¡ÒÃ»ÃÑºâ´Âãªéâ»Ãá¡ÃÁ»ÃÑº¤ÇÒÁ´Ñ§àÊÕÂ§¡´»ØèÁ Fn+ ËÃ×Í Fn+ ¨Ò¡á»é¹¾ÔÁ¾ì ¢³Ð·Õèà»Ô´à¤Ã×èÍ§ ÍÒ¨à¡Ô´àÊÕÂ§¨Ò¡¡ÒÃºÙμä´é ÃÙé¨Ñ¡¡Ñº Windows ¢éÒã¨¡ÒÃ·Ó§Ò¹¡Ñºà´Ê¡ì·Í» ¢éÒã¨¡ÒÃ·Ó§Ò¹¢Í§àÁ¹ÙStart ¤ÍÁ¾ÔÇàμÍÃìËÃ×ÍÍÔ¹àμÍÃìà¹çμä´éâ´Â¡ÒÃ¤ÅÔ¡·Õè¤é¹ËÒ ¢éÒã¨¡ÒÃ·Ó§Ò¹¢Í§ÇÔ¹â´Çì ´Ã¿ì¤×ÍÍÐäÃ?¿Åà´ÍÃì¤×ÍÍÐäÃ? ¿Åì¤×ÍÍÐäÃ? ¤ÅÔ¡ Start Help and Support ÈÙ¹ÂìÇÔ¸ÕãªéáÅÐ¡ÒÃÊ¹ÑºÊ¹Ø¹Windows XP Tour ¡ÒÃãÊèá¼è¹«Õ´Õ ΜÍÃì¢Í§¤Ø³¡´»ØèÁ¹ÓÍÍ¡ ·Õè´éÒ¹¢éÒ§¢Í§ä´Ã¿ìCD ´Ñ¹¶Ò´à¢éÒ¨¹ä´éÂÔ¹àÊÕÂ§¤ÅÔ¡ ¡ÒÃ·Ó¤ÇÒÁÊÐÍÒ´á¼è¹«Õ´ÕËÃ×Í´ÕÇÕ´Õ ¡ÒÃ¹Óá¼è¹«Õ´ÕÍÍ¡ªèÍ§¹Óá¼è¹ÍÍ¡Ø¡àÔ¹ ¡ÒÃãªéâ»Ãá¡ÃÁ Windows Media Player ¡ÒÃàÅè¹á¼è¹ÇÔ´ÕâÍ«Õ´ÕËÁÒÂàËμØã¹¡ÒÃ´Ù¢éÍÁÙÅÃÒÂÅÐàÍÕÂ´¡ÒÃãªéWindows Media Player Help ¡ÒÃà¢ÕÂ¹¢éÍÁÙÅÅ§ã¹«Õ´ÕμÇàÅ×Í¡Ñ ¤ÅÔ¡ Start My Computer¤ÅÔ¡ Write these files to CD ã¹ÇÔ¹â´Çì¢Í§ä´Ã¿ì«Õ´ÕÃÍÁ ÊÓËÃÑº¢éÍÁÙÅà¾ÔèÁàμÁà¡ÕèÂÇ¡Ñº¡ÒÃàÔ ¢ÕÂ¹á¼è¹«Õ´Õ ¾ÅÔ¹¡ÑºâÎÁà¸ÕÂàμÍÃìS/PDIF Port ´ÂãËé¤Ø³ÀÒ¾àÊÕÂ§áºº 3D áÅÐË¹éÒ¨Í·Õè¤ÁªÑ´ÍÐäÃ¤×ÍÃÐººâÎÁà¸ÕÂàμÍÃì? 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