Problem

Cause

Action

 

 

 

 

 

The power turns off

The oven has been cooking for

After cooking for an extended

 

during operation.

an extended period of time.

period of time, let the oven cool.

 

 

 

 

 

 

The cooling fan is not working.

Listen for the sound of the

 

 

 

cooling fan.

 

 

 

 

 

 

Trying to operate the oven

Put food in the oven.

 

 

without food inside.

 

 

 

 

 

 

 

There is not sufficient

There are intake/exhaust outlets

 

 

ventilation space for the oven.

on the front and rear of the

 

 

 

oven for ventilation.

 

 

 

Keep the gaps specified in the

 

 

 

product installation guide.

 

 

 

 

 

 

Several power plugs are being

Designate only one socket to be

 

 

used in the same socket.

used for the oven.

 

 

 

 

 

There is no power to

Power is not supplied.

Make sure power is supplied.

 

the oven.

 

 

 

 

 

 

 

There is a popping

Cooking sealed food or using a

Do not use sealed containers

 

sound during

container with a lid may causes

as they may burst during

 

operation, and the

popping sounds.

cooking due to expansion of the

 

oven doesn't work.

 

contents.

 

 

 

 

 

The oven exterior

There is not sufficient

There are intake/exhaust outlets

 

is too hot during

ventilation space for the oven.

on the front and rear of the

 

operation.

 

oven for ventilation. Keep the

 

 

 

gaps specified in the product

 

 

 

installation guide.

 

 

 

 

 

 

Objects are on top of the oven.

Remove all objects on the top of

 

 

 

the oven.

 

 

 

 

 

The door cannot be

Food residue is stuck between

Clean the oven and then open

 

opened properly.

the door and oven interior.

the door.

 

 

 

 

 

 

 

 

 

Troubleshooting

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Samsung NQ50J3530BS/EO manual Troubleshooting