Problem

Cause

Action

 

 

 

The oven exterior

• If the oven is installed

• Keep the gaps specified

is too hot during

in a place without good

in the product installation

operation.

ventilation

guide.

 

 

 

The door cannot be

• If there is food residue

• Clean the oven well and

opened properly.

stuck between the door

then open the door again.

 

and product interior

 

 

 

 

The interior light is

• If the lamp turns on and

• The lamp automatically

dim or does not turn

then off

turns off after a certain

on.

 

amount of time to save

 

 

power. You can turn it

 

 

on again by pressing the

 

 

oven light button.

 

 

 

 

• If the lamp is covered

• Clean the inside of the

 

by foreign matter during

oven and then check.

 

cooking

 

 

 

 

Electric shock occurs

• If the power is not

• Check whether the

on the oven.

properly grounded

power supply is properly

 

 

grounded.

 

• If you are using a socket

 

 

 

without grounding

 

 

 

 

There is water

• There may be water or

• Let the oven cool and

dripping.

steam in some cases

then wipe with a dry dish

 

depending on the food.

towel.

There is steam

This is not a product

 

through a crack in

 

malfunction.

 

the door.

 

 

 

 

 

 

There is water

 

 

remaining in the oven.

 

 

 

 

 

The brightness inside

• The brightness changes

• Power output changes

the oven varies.

depending on power

during cooking are not

 

output changes.

malfunctions, so there is

 

 

no need to worry.

 

 

 

Problem

Cause

Action

 

 

 

Cooking is finished,

• The fan automatically

• This is not a product

but the cooling fan is

runs for a certain amount

malfunction, so there is

still running.

of time to ventilate inside

no need to worry.

 

the oven.

 

 

 

 

The oven does not

• If the door is open

• Close the door and

heat.

 

restart.

 

 

 

 

• If oven controls are not

• Refer to the chapter on

 

correctly set

oven operation and reset

 

 

the oven.

 

 

 

 

• If the household fuse has

• Replace the fuse or reset

 

been blown or the circuit

the circuit. If it happens

 

breaker has operated

repeatedly, call an

 

 

electrician.

 

 

 

Smoke comes out

• During initial operation

• Smoke may come from

during operation.

 

the heater when you first

 

 

use the oven. This is not

 

 

a malfunction, and if you

 

 

run the oven 2-3 times, it

 

 

should stop happening.

 

 

 

 

• If there is food on the

• Let the oven cool

 

heater

sufficiently and remove

 

 

the food from the heater.

 

 

 

There is a burning or

• If using plastic or other

• Use glass containers

plastic smell when

containers that are not

suitable for hot

using the oven.

heat-resistant

temperatures.

 

 

 

English  29

Troubleshooting

NV70K2340RS_EE_DG68-00761A-00_EN.indd 29

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Samsung NV70K2340RS/EE manual Troubleshooting