Samsung NV70K2340RS/EE manual Information codes

Troubleshooting

Problem	Cause	Action
The oven does not	• If the door is often	• Do not frequently open
cook properly.	opened during cooking	the door unless you
		are cooking things that
		need to be turned. If you
		frequently open the door,
		the interior temperature
		will be lower and this
		may affect the results of
		your cooking.
Steam cleaning does	• This is because the	• Cool the oven and then
not work.	temperature is too high.	use

Troubleshooting

30  English

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code	Meaning	Action
C-d1	Door lock malfunctions
C-20		Turn off the oven and then restart.
	Sensor malfunctions
C-21
		If the problem continues, turn off
C-22		all power for 30 seconds or more
		and then reconnect. If the problem
C-F1	Only occurs during EEPROM Read/
		is not fixed, please contact a
	Write
		service centre.
C-F0	If there is no communication
	between the main PCB and sub PCB
		Turn off the oven and then restart.
	Occurs when a communication	If the problem continues, turn off
		all power for 30 seconds or more
C-F2	problem is maintained between the
		and then reconnect. If the problem
	Touch IC <-> Main or Sub micom
		is not fixed, please contact a
		service centre.
		Clean the buttons and make sure
	Button problem	there is no water on/around them.
C-d0	Occurs when a button is pressed	Turn off the oven and try again. If
	and held for a period of time.	the problem continues, contact a
		local Samsung service centre.
	Safety shutoff
	Oven has continued operating at
	a set temperature for an extended	This is not system failure. Turn off
S-01	time.	the oven and remove food. Thenm
	• Under 105 °C - 16 hours	try again normally.
	• From 105 °C to 240 °C - 8 hours
	• From 245 °C to Max - 4 hours

NV70K2340RS_EE_DG68-00761A-00_EN.indd 30

2/1/2016 4:22:37 PM