Information codes, Code Meaning Action

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code		Meaning	Action

C-20			Turn off the oven and then restart.
			If the problem continues, turn off
C-21			If the problem continues, turn off
C-21			all power for 30 seconds or more
	Sensor malfunctions

			and then reconnect.
			and then reconnect.
C-22			If the problem is not fixed, please
			contact a service centre.

			Clean the buttons and make sure
	Button problem		there is no water on/around them.
C-d0	Occurs when a button is pressed and		Turn off the oven and try again. If
	held for a period of time.		the problem continues, contact a
			local Samsung service centre.

	Safety shutoff
	Oven has continued operating at a set		This is not a system failure. Turn
	temperature for an extended time.		This is not a system failure. Turn
S-01	temperature for an extended time.		off the oven and remove food.
S-01	•	Under 105 °C - 16 hours	off the oven and remove food.
	•	Under 105 °C - 16 hours	Then, try again normally.
	•	From 105 °C to 240 °C - 8 hours	Then, try again normally.
	•	From 105 °C to 240 °C - 8 hours
	•	From 245 °C to Max - 4 hours

Troubleshooting

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NV75J3140RW_EE_DG68-00618J-01_EN.indd 42

2015-05-19 �� 1:58:41