Troubleshooting Guide | Samsung PE40C specification

13 Troubleshooting Guide

Question			Answer

How can I change the	 Windows XP: Go to Control Panel			Appearance and
resolution?	Themes	Display	Settings and adjust the resolution.

Windows ME/2000: Go to Control Panel Display Settings and adjust the resolution.

Windows Vista: Go to Control Panel Appearance and Personalization Personalize Display Settings and adjust the resolution.

Windows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution.

Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution.

How do I set power-saving	 Windows XP: Set power-saving mode in Control Panel
mode?	Appearance and Themes Display Screen Saver
	Settings or BIOS SETUP on the PC.

Windows ME/2000: Set power-saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC.

Windows Vista: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

Windows 7: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

Windows 8: Set power-saving mode in Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

13 Troubleshooting Guide 277

Image 277

Samsung PE40C user manual Troubleshooting Guide

Contents

PE40C PE46C PE55C Table Of Contents Connecting and Using 60 a Source Device Using MDC Screen Adjustment Sound Adjustment System 155 156 Support Magicinfo Lite Magicinfo Premium S Magicinfo Videowall S Troubleshooting 267 Guide Copyright Before Using the Product Storage Cleaning Symbols Safety Precautions Electricity and Safety Installation Before Using the Product Operation GAS Before Using the Product Before Using the Product Preparations Checking the Contents Removing the Packaging for PE55C models only Components Checking the Components Items sold separately RS232CIN Adapter Control Panel PartsPanel Key Control menu Enter Contents Home mode Audio OUT Reverse Side Anti-theft Lock Assembling the Holder-Wire stand It sets safe lock function Remote Control To place batteries in the remote control Adjusting the OSD with the Remote ControlSelect from Picture, Sound, Network, System or Support 7m ~ 10m Remote Control Reception Range Connection Using an IR Stereo Cable Tilting Angle and Rotation Before Installing the Product Installation Guide Installation on an Indented Wall Installation on a Perpendicular WallVentilation PE55C Dimensions Preparing before installing Wall-Mount Installing the Wall MountInstalling the Wall Mount Kit Wall Mount Kit Specifications Vesa 200 X 200 M8, L20 Cable Connection Remote ControlRS232C Cable LAN Cable TX+ RX+ Connection RS232C Controlling Set control command Viewing control state Get control commandCommand Control Codes Power On & ID=0 Power control Volume control HDMI1PC Input source control Screen mode control Screen size control PIP on PIP OFF PIP On/Off control Auto adjustment control PC and BNC only Full Natural Video Wall Mode Control Safety Lock Video Wall On Video Wall User Control 10x10 Video Wall Model 1 ~ 10x10 Video Wall Model Ack Header Command Data CMD Val1 Val2 Length Nak Checksum Pre-connection Checkpoints Before Connecting Connecting to a PC Connecting and Using a PCConnection using the D-SUB cable analogue type Connection using a DVI cable digital type Connection Using an Hdmi Cable Connection Using an HDMI-DVI Cable Connection Using an DP Cable Changing the Resolution on Windows XP Changing the Resolution Using a PCChanging the Resolution on Windows Vista Changing the Resolution on Windows Connecting an External Monitor Connection Using the AV Cable Connecting to a Video DeviceConnection Using the Component Cable Connection Using an Hdmi Cable Connection Using an HDMI-DVI Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio System Entering MagicInfo mode Connecting the PC module sold separatelyMagicInfo Enter the IP information Select a display mode Changing the Input source Menu m Support Contents Home Source EnterSource Source Configuring settings for Multi Control Configuring Settings for Multi Control Uninstallation MDC Programme Installation/Uninstallation Connecting to MDC What is MDC?Using MDC via RS-232C serial data communications standards Connection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Connection Management User Login Auto Set ID Cloning Command Retry Getting Started with MDC Main Screen Layout Home Menus Alert Volume User Settings User LoginLogout Custom Screen AdjustmentColour Options Size 3D Control Advanced features Advanced Settings White Balance Colour Space System Setup Sound Adjustment Screen Position Format PIP Source PIP SizeSound Select General Fan & Temperature Security Safety LockOSD Display Button Lock On Timer TimerTime Clock Set Holiday Management Off Timer Pixel Shift Screen Burn Protection Screen Saver Lamp Control Safety Screen  Off / On Ticker Reset Tool Settings Options Edit ColumnEdit Column Monitor Window Information Resizing a Window Other Functions Creating Groups Group Management Renaming Groups Deleting Groups Creating Schedules Schedule Management Deleting a Schedule Schedule Modification Issue Solution Troubleshooting Guide Using MDC Menu m Picture Picture Mode Enter Picture ModeIf the input source is PC, DVI or DisplayPort Menu m Picture Enter If the input source is AV, Component, Hdmi Calibration Backlight Picture Mode Menu m Picture Screen Adjustment Enter Screen AdjustmentPicture Size Picture Sizes available by Input Source Zoom/Position Resolution Select PC Screen Adjustment3 43 Screen Size Menu m Picture Auto Adjustment Enter Auto AdjustmentRotation Menu m Picture Rotation Enter Menu m Picture Aspect Ratio Enter Aspect Ratio Menu m Picture Advanced Settings Enter Advanced SettingsSpace / White Balance / Gamma AV , Component Natural Dynamic Contrast RGB Only ModeBlack Tone Flesh Tone Gamma 7 10p White Balance Off / OnExpert Pattern Motion Lighting Off / On Picture Options Picture Mode Picture OptionsMenu m Picture Picture Options Information Colour Tone / Colour Temp / Hdmi Black Level Colour Temp Colour ToneDigital Noise Filter Mpeg Noise Filter Hdmi Black Level Film ModeCalibrated valueCalibrated Value Dynamic Backlight Menu m Picture Reset Picture Enter Reset Picture Menu m Sound Sound Mode Enter Sound Mode Sound Effect Speaker Settings Virtual Surround Off / On  Dialog Clarity Off / On  Auto Volume Off / Normal / Night Reset SoundMenu m Sound Reset Sound Enter Connecting to a Wired Network Network Setting Network Automatic Network Settings Wired Network SettingsManual Network Settings Menu m Network Network Settings Enter How to set up manually Connecting to a Wireless Network Automatic Network Setup Wireless Network Setting How to set up manually Manual Network Setup Network Menu m Network Wi-Fi Direct Enter Wi-Fi DirectNetwork Status Menu m Network Network Status Enter Soft AP Using the AllShare Play Function AllShare SettingsMenu m Network AllShare Settings Enter Device Name Multi Control System Changing the Setting for Clock Sleep TimerTime Clock set Off Timer On TimerOff Timer 1 ~ Off Timer Holiday Management Setting Holiday Management Language Eco SolutionRotate menuRotate Menu Energy Saving Auto Power Off Off / On No Signal Power OffEco Sensor Off / On  Off / Low / Medium / High / Picture Off Security Safety Lock Off / OnButton Lock Off / On Change PIN Auto Protection Time PIP Pixel Shift Screen Burn Protection Immediate displayImmediate Display Timer Off  Hour 1 ~ Hour Side GreySide Gray Ticker Off / Light / Dark Video Wall Video WallFormat Menu m System Video Wall Enter Vertical HorizontalScreen Position Menu m System Source AutoSwitch Settings Enter Source AutoSwitch Settings Source AutoSwitch Secondary Source Game Mode 13.1 Max. Power SavingGeneral Menu m System General Enter BD Wise Auto PowerMenu Transparency Sound Feedback Temperature Control Power On Adjustment Source OSD / No Signal OSD / MDC OSD Lamp Schedule Anynet+HDMI-CEC Anynet+HDMI-CECAnynet+ Menu Auto Turn Off No / Yes Switching between Anynet+ Devices Problem Possible Solution Troubleshooting for Anynet+ DivX Video On Demand Play ModePlayer ModeMagic Clone Menu m System DivX Video On Demand Enter Reset All Reset SystemPC module powerPC Module Power Synced power-onSynced Power-On Menu m Support Software Update Enter Software UpdateBy USB Alternative Software Contact Samsung Contents Home Menu m Support Contents Home AllShare Play Enter Menu m Support Contents Home MagicInfo Videowall S EnterMagicInfo Videowall S AllShare Play Menu m Support Contents Home Source Tools Information Menu m Support Contents Home Source Tools Edit NameEdit Name Compatible devices with AllShare Play What is AllShare Play? File system and formats Connecting a USB device Using a USB deviceSafely Remove USB DeviceSafely Remove USB Removing a USB device from Source  Background Music On and Background Music Setting features Connecting to a PC over a network Using the AllShare Play features Sorting the file lists Using the Basic AllShare Play Features Copying Files Playing Selected Files Creating a Playlist My listMy List options My listMy List Menu m Support Contents Home AllShare Play Videos Enter Using the Play Continuously Function Resume PlayVideos Playing a Video Photos Menu m Support Contents Home AllShare Play Photos EnterViewing a Photo or Slide Show Music Menu m Support Contents Home AllShare Play Music EnterPlaying Music Videos / Photos / Music Play Option menu Videos Photos Music Start Slide Show Music SettingStop Slide Show Supported Subtitle and AllShare Play file formats Supported image resolutionsSubtitle Supported Video Formats Supported music file formats AC3 File Formats Compatible with MagicInfo Lite Player MagicInfo Lite Contents MagicInfo Lite MagicInfo Lite Word Approving a connected device from the server MagicInfo Lite Setting the current time Network Schedule MagicInfo LiteSelect MagicInfo Lite player in the MagicInfo Lite menu Select Network schedule in the MagicInfo Lite player menu MagicInfo Lite player Local schedule Internal AutoPlay Select USB AutoPlay in the MagicInfo Lite player menu screen USB AutoPlay Registering a Local schedule Local Schedule ManagerSelect Create in the Local Schedule Manager screen Content  Duration Select Duration Info Copy Close Modifying a Local schedule Edit Deleting a Local schedule Running a Local schedule Stopping a Local Schedule Viewing the details of a Local schedule Information Return Copying a Local schedule Select local schedule files and press Copy Copying content Content ManagerSelect Content manager in the MagicInfo Lite menu screen Deleting content Server Network Setting SettingsFTP Mode Default Storage Content ratio Default content durationDefault content Image Effect Delete all content Safety Remove USB DeviceSafety Remove USBReset Settings Viewing the details of the content that is running When Content is Running  Background Music Off / On Changing the settings for the content that is running File Formats Compatible with MagicInfo Premium S Player MagicInfo Premium S MagicInfo Premium S MagicInfo Premium S LFD Template files and LFD.lfd files Network Schedule MultiframePlayback restrictions Sound output restrictions PIP function restrictions OthersManager Approving a connected device from the server MagicInfo Premium S MagicInfo Premium S Setting the current time MagicInfo Premium S MagicInfo Premium S MagicInfo Premium S Player MagicInfo Premium S Player Template Player Network schedule Local schedule Template Player USB AutoPlay MagicInfo Premium S Contents Duration Local Schedule Manager Modifying a Local Schedule Edit Deleting a Local schedule Running a Local Schedule Stopping a Local Schedule Viewing the details of a Local Schedule Information Copying a Local Schedule Local Schedule Manager Registering a Template Template ManagerSelect Create in the Template Manager screen Create  Fit to screen / Lock Aspect Ratio Content Component / AV / PC / DVI / Hdmi Crreate Return Select Return Menu1.jpg Settings Safety Remove USB DeviceSafely Remove USB Delete all content Information Tools File Formats Compatible with MagicInfo Videowall S Player MagicInfo Videowall S MagicInfo Videowall S Restrictions Default Storage SettingsMenu m Support Contents Home MagicInfo Videowall S MagicInfo Videowall S Port Information Checking the Resolution and Frequency Testing the Product Check the followings Installation issue PC mode Go to Picture and adjust the Colour Space Adjust Brightness and Contrast Reset Picture menu Screen Adjustment menuColour, Brightness and Sharpness System menu Internal Go to Sound and change Speaker Select to Sound Mode is changed When Speaker Select is set to External,This case, set Speaker Select to External Other issue DVI PC Saving to off Go to System General and set Max power Question Answer 13.2 Q & a Troubleshooting Guide Specifications IN, Hdmi IN, DP IN, RGB/DVI/HDMI/AV/COMPONENT PIM PowerSaver Standard Signal Mode Table 47.712 59.790 85.500 +/+ Licence Contact Samsung World Wide Appendix Europe Cyprus CIS Asia Pacific Africa Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersNot a product defect Optimum Picture Quality Optimum Picture Quality and Afterimage Burn-in Prevention Prevention of Afterimage Burn-in What is afterimage burn-in? Flight Time Correct disposal of batteries in this product Correct Disposal Dot Pitch Terminology Multiple Display Control MDC Index Wpspbc