Samsung PE40C user manual Troubleshooting Guide, Issue Solution

3Using MDC

3.3.16 Troubleshooting Guide

Issue		Solution
The display you want to control	1.	Check the connection of the RS232C cable (check that the
does not appear on the system		cable is properly connected to appropriate serial port).
information chart.
	2.	Check that another display with a duplicate ID is not
		connected. Connecting displays with a duplicate ID can
		cause the displays not to be shown due to data collision.
	3.	Check that the display ID is within the range of 0 and 99.
		(Change the ID using the Display menu.)
		For a display that supports the ID in a range of 0 to 99,
		the ID should be set between 0 and 99.
The display you want to control	Check that the display is powered on. (See the power status in
does not appear on the other	the system information chart.)
Control Info Grids.
	Ensure you select the input source the display is connected to.
The following message appears	Check that the display you want to control is selected.
repeatedly.

Displays power on or off at different	Adjust the time on the PC to synchronize the time between the
time from one another even though	connected displays.
On Time or Off Time is set.
The remote control does not work.	The remote control may not work if the RS-232C cable is
	removed or the programme is closed abnormally while the
	Remote Control function is Disable. To resolve this, run the
	programme again and set Remote Control to Enable.

This programme may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

3 Using MDC 114