Troubleshooting
Troubleshooting
PROBLEM | SOLUTION | |
The refrigerator | • Check that the power plug is properly connected. | |
does not work at all | • Check if the set temperature on the digital display is warmer than the freezer or fridge inner | |
or it does not chill | temperature. If it is, set the refrigerator colder. | |
sufficiently. | • Is the refrigerator in direct sunlight or located near a heat source? | |
• Is the back of the refrigerator too close to the wall, preventing proper ventilation? | ||
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The food in the fridge | • Check if the set temperature on the digital display is too low. | |
is frozen. | • Try setting the refrigerator to a warmer temperature. | |
| • Is the temperature in the room too low? Set the refrigerator warmer. | |
| • Did you store the food which is juicy in the coldest part of the refrigerator? Try moving those items | |
| to the other shelves in the fridge instead of keeping them in the colder areas or bins. | |
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You hear unusual | • Check that the refrigerator is level and stable. | |
noise or sounds. | • Is the back of the refrigerator too close to the wall, preventing proper ventilation? | |
| Try moving the back of the refrigerator at least 2 inches from the wall. | |
| • Was anything dropped behind or under the refrigerator? | |
| • A “ticking” sound is heard from inside the refrigerator. It is normal and occurs because various | |
| accessories are contracting or expanding according to the temperature of the refrigerator interior. | |
| • If it sounds as if something is hitting something else inside the refrigerator, this is normal. The | |
| sound is caused by the compressor operating at high capacity. | |
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sealing area of the | • Some heat is normal as | |
appliance is hot | refrigerator to prevent condensation. | |
and condensation is | • Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long | |
time. | ||
occurring. | ||
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Ice Maker is not | • Did you wait for 12 hours after installation of the water supply line before making ice? | |
producing ice. | • Is the water line connected and the | |
| • Did you manually stop the ice making function? | |
| • Is the freezer temperature too warm? Try setting the freezer temperature lower. | |
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You can hear water |
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bubbling in the | • This is normal. The bubbling comes from refrigerant circulating through the refrigerator. | |
refrigerator. |
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There is a bad smell in | • Check for spoiled food. | |
the refrigerator. | • Foods with strong odors (for example, fish) should be tightly covered. | |
| • Clean out your freezer periodically and throw away any spoiled or suspicious food. | |
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Frost forms on the | • Is the air vent blocked? Remove any obstructions so air can circulate freely. | |
walls of the freezer. | • Allow sufficient space between the stored foods for efficient air circulation. | |
| • Is the freezer drawer closed properly? | |
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Water dispenser is not | • Is the water line connected and the | |
functioning. | • Has the water supply line tubing been crushed or kinked? | |
| • Make sure the tubing is free and clear of any obstruction. | |
| • Is the water tank frozen because the fridge temperature is too low? | |
| Try selecting a warmer setting on the Digital display. | |
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Auto close system | • Is there an imbalance between the right and left parts of the door? | |
does not work with | • Open and close the door smoothly 1~2 times. After you do this, the auto close system usually | |
the freezer door. | works properly again. | |
• Try opening the door smoothly to avoid unbalancing the right part and the left part of the door. | ||
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24_ Troubleshooting
