Troubleshooting

Odors

Symptom

 

Possible causes

Solution

 

 

 

 

 

Spoiled food.

• Clean the refrigerator and

Refrigerator has

remove any spoiled food.

 

 

 

 

 

odors.

• Food with strong odors.

• Make sure strong smelling

 

 

food is wrapped airtight.

 

 

 

 

 

 

 

Frost

Symptom

Possible causes

Solution

 

 

 

Frost around the

• Food is blocking the vents.

• Make sure no food blocks

vents.

the refrigerator vents.

 

 

 

 

Frost on interior

 

• Make sure food does not

• Door is not closed properly.

block the door. Clean the

walls.

 

door gasket.

 

 

 

 

 

Fruits or vegetables

• Fruits or vegetables are

• The Fresh/Chef Zone is only

are frozen.

stored in the Fresh/Chef

for meat/fish.

Zone.

 

 

 

 

 

Condensation

Symptom

Possible causes

Solution

 

 

 

 

• If door is left open, moisture

• Remove the moisture and do

Condensation forms

not open the door for a long

enters the refrigerator.

time.

on the interior

 

 

 

walls.

• Food with high moisture

• Make sure food is wrapped

 

 

content.

airtight.

 

 

 

Troubleshooting

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Samsung RT21M6211SG/ME manual Odors, Frost, Condensation