troubleshooting

PROBLEM

SOLUTION

 

 

The appliance is not

Check if the power plug is correctly connected.

operating at all or the

Is the temperature control on the front panel correctly set?

temperature is too high.

Does sun shine on the appliance or are there any heat sour ces

 

nearby?

 

Is the back of the appliance too close to the wall?

 

 

There are unusual noises.

Check if the appliance is installed on a stable and even floor.

 

Is the back of the appliance too close to the wall?

 

Have any foreign objects fallen behind or under the appliance?

 

Is the noise coming from the compressor in the appliance?

 

A ticking sound may be heard inside the appliance; this is normal.

 

This sound occurs when the various accessories contract or expand.

 

 

The front corners and sides

Heat-proof pipes are installed in the front corners of the appliance to

of the appliance are warm

prevent condensation from forming.

and condensation starts to

When the surrounding temperature rises, this may not always be

form.

effective. However, this is not abnormal.

 

In very humid weather, condensation may form on the outer surface

 

of the appliance when the moisture in the air comes into contact with

 

the cool surface of the appliance.

 

 

You can hear a liquid

This is the refrigerant, which cools the inside of the appliance.

bubbling in the appliance.

 

 

 

There is a bad smell inside

Is there any spoiled food inside of the freezer?

the appliance.

Make sure that strong smelling food (for example, fish) is wrapped so

 

that it is airtight.

 

Clean out your freezer periodically and throw away any spoiled or

 

suspect food.

 

 

There is a layer of frost on

Are the air outlet vents blocked by food stored inside the freezer?

the appliances walls.

Space the food out as much as possible to improve ventilation.

 

Is the door fully closed?

 

 

Condensation forms on the

Food with a high water content is stored uncovered with a high

inside wall of the appliance

humidity level or the door has been left open for a

and around vegetables.

long time.

 

Store the food with a cover or in sealed containers.

 

 

18_ troubleshooting

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Samsung RZ2993ATCWW/EF, RZ2993ATCSR/ES, RZ2993ATCWW/ES manual Troubleshooting, Problem Solution