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Samsung S23A750D, S27A750D user manual Troubleshooting Guide

Models: S23A750D S27A750D

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9Troubleshooting Guide

Question	Answer

How can I change the	z Windows XP: Go to Control Panel → Appearance and
resolution?	Themes → Display → Settings and adjust the resolution.
	z Windows ME/2000: Go to Control Panel → Display →
	Settings and adjust the resolution.
	z Windows Vista: Go to Control Panel → Appearance and
	Personalization → Personalize → Display Settings and
	adjust the resolution.
	z Windows 7: Go to Control Panel → Appearance and
	Personalization → Display → Adjust Resolution and adjust
	the resolution.

How do I set power-saving	z Windows XP: Set power-saving mode in Control Panel →
mode?	Appearance and Themes → Display → Screen Saver
	Settings or BIOS SETUP on the PC.
	z Windows ME/2000: Set power-saving mode in Control Panel
	→ Display → Screen Saver Settings or BIOS SETUP on the
	PC.
	z Windows Vista: Set power-saving mode in Control Panel →
	Appearance and Personalization → Personalize → Screen
	Saver Settings or BIOS SETUP on the PC.
	z Windows 7: Set power-saving mode in Control Panel →
	Appearance and Personalization → Personalize → Screen
	Saver Settings or BIOS SETUP on the PC.

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

9 Troubleshooting Guide 71

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Samsung S23A750D, S27A750D user manual Troubleshooting Guide

Contents

BN46-00036A-05 User ManualSyncMaster S23A750D / S27A750DIcons used in this manual Before Using the ProductSymbols for safety precautions CopyrightBefore Using the Product Before Using the ProductActivities marked by this symbol are prohibited Instructions marked by this symbol must be followedBefore Using the Product CleaningCleaning Before Using the ProductElectricity and Safety Safety PrecautionsSecuring the Installation Space Precautions for storagez An electric shock or injury may result Before Using the ProductBefore Using the Product Before Using the Product InstallationBefore Using the Product Before Using the Product Before Using the ProductSAMSUNG OperationBefore Using the Product Before Using the ProductGAS 100 Before Using the ProductBefore Using the Product Before Using the Product Before Using the ProductBefore Using the Product Before Using the ProductExercise caution when adjusting the product angle or stand height Before Using the Product Correct posture to use the productBefore Using the Product BEFORE USING THE Table Of ContentsPRODUCT PREPARATIONSTable Of Contents CONNECTING AND USING 31 A SOURCE DEVICESCREEN SETUP CONFIGURING TINTTable Of Contents RESIZING OR RELOCATING THE SCREEN SETUP AND RESETTable Of Contents TROUBLESHOOTING 67 GUIDESPECIFICATIONS INFORMATION MENU AND 65 OTHERSContact SAMSUNG WORLDWIDE APPENDIX INDEXTable Of Contents Table Of Contents1 Preparations 1.1 Checking the Contents1 Preparations 1.1.1 Removing the Packaging1 Preparations 1.1.2 Checking the Components1 Preparations Components1 Preparations 1.2 Parts1.2.1 Frontal Buttons 1 PreparationsDescription To configure Customized Key, go to SETUP&RESET →1 Preparations Icons1 Preparations 1.2.2 Reverse Side1.2.3 Tidying Up the Connected Cables 1 Preparations1 Preparations 1.2.4 Kensington Lock1 Preparations To lock an anti-theft locking device1 Preparations 1.2.5 Adjusting the Product Tilt1 Preparations SyncMaster-dedicated Samsung 3D glasses 2 3D2.1 3D 2.1.1 3D Mode2 3D 2.1.2 L/R ChangeConfiguring the 3D Mode Configuring the L/R Changez L/R Image z R/L Image 2.1.3 3D → 2DConfiguring the 3D → 2D 2 3D2 3D 2.3 Resolution Supported for PC Input via the HDMI Port2.2 Standard HDMI-Compatible Formats 2.4 Playing 3D Games on a PC2 3D 2.5 Precautions when Viewing 3D Video2 3D 3.1.1 Pre-connection Checkpoints 3 Connecting and Using a Source Device3.1 Before Connecting 3.2 Connecting the PowerConnection Using an HDMI-DVI Cable 3.3 Connecting and Using a PC3.3.1 Connecting to a PC 3 Connecting and Using a Source Device3 Connecting and Using a Source Device 3.3.2 Driver Installation3 Connecting and Using a Source Device Connection Using an DP Cable Digital TypeChanging the Resolution on Windows XP 3.3.3 Setting Optimum Resolution3.3.4 Changing the Resolution Using a PC 3 Connecting and Using a Source DeviceChanging the Resolution on Windows 3 Connecting and Using a Source DeviceChanging the Resolution on Windows Vista → Personalization → Display Settings and change the resolution3 Connecting and Using a Source Device 3.4 Connecting to a Video Device3.5 Connecting Headphones 3.4.1 Connection Using the HDMI CableConfiguring Angle 4 Screen Setup4.1 MAGIC 4.1.1 SAMSUNG MAGIC Angle4 Screen Setup 4.1.2 SAMSUNG MAGIC Bright4 Screen Setup Configuring Bright4 Screen Setup 4.1.3 Configuring SAMSUNG MAGIC Color4 Screen Setup Configuring Color4 Screen Setup 4.2.1 Configuring Brightness4.2 Brightness 4.3 Contrast4 Screen Setup 4.3.1 Configuring Contrast4.4.1 Configuring Sharpness 4.4 Sharpness4 Screen Setup 4.5.1 Configuring Response Time4.5 Response Time 4.6 HDMI Black Level4 Screen Setup 4 Screen Setupz Normal Select this mode when there is no contrast ratio degradation 5.1 Red 5 Configuring Tint5.1.1 Configuring Red 5.2.1 Configuring Green5 Configuring Tint 5.3.1 Configuring Blue5.3 Blue 5.4 Color Tone 5.4.1 Configuring the Color Tone Settings5 Configuring Tint 5 Configuring Tint5 Configuring Tint 5.5.1 Configuring Gamma5.5 Gamma 5 Configuring Tint6 Resizing or Relocating the Screen 6 Resizing or Relocating the Screen6.1 Size 6.1.1 Changing the Image Size6.3 V-Position 6.2.1 Configuring H-Position6.3.1 Configuring V-Position 6.2 H-Position6 Resizing or Relocating the Screen 6.4.1 Configuring Menu H-Position6.4 Menu H-Position 6.5 Menu V-PositionMenu V-Position 6.5.1 Configuring Menu V-Position6 Resizing or Relocating the Screen 6 Resizing or Relocating the ScreenConfiguring the Eco Motion Sensor 7 Setup and Reset7.1 ECO 7.1.1 Eco Motion SensorConfiguring Backlight 7.1.2 Eco Light Sensor7 Setup and Reset Configuring the Eco Motion Sensor7 Setup and Reset 7 Setup and ResetConfiguring Sensitivity Configuring Brightness Level7 Setup and Reset 7.1.3 Eco Saving7 Setup and Reset Configuring the Eco Saving Settings7 Setup and Reset 7.1.4 Eco Icon Display7 Setup and Reset Configuring the Eco Icon Display Settings7 Setup and Reset 7 Setup and Resetsetting to off if you do not want to display the pop-up 7.3.1 Changing the Language 7.2 Menu Transparency7.3 Language 7.2.1 Changing Menu Transparency7 Setup and Reset 7.4.1 Configuring PC/AV Mode Settings7.4 PC/AV Mode 7 Setup and Reset7.6 Display Time 7.5.1 Configuring Auto Source7.6.1 Configuring Display Time 7.5 Auto Source7 Setup and Reset 7.7.1 Configuring Key Repeat Time7.7 Key Repeat Time 7 Setup and Reset7.8 Customized Key 7.9 Off Timer On/Off7.8.1 Configuring Customized Key 7.9.1 Configuring Off Timer On/Off7 Setup and Reset 7.10 Off Timer Setting7.10.1 Configuring Off Timer Setting 7 Setup and Reset7 Setup and Reset 7.11 Reset7.11.1 Initializing Settings Reset 7 Setup and Reset8.1 INFORMATION 8.2 Configuring Brightness in the Startup Screen8.3 Configuring Volume in the Startup Screen 8 INFORMATION Menu and Others1 Press in the startup screen. The following screen will appear 2 Adjust the Volume using the buttonVolume Exit Adjust 8 INFORMATION Menu and Others9.1.2 Checking the Resolution and Frequency 9 Troubleshooting Guide9.1 Requirements Before Contacting Samsung Customer Service Center 9.1.1 Testing the Product9 Troubleshooting Guide 9 Troubleshooting GuideA beeping sound is heard when my PC is booting 9 Troubleshooting GuideThe volume is too low Adjust the volume9 Troubleshooting Guide 9.2 Q & A9 Troubleshooting Guide 9 Troubleshooting Guide 9 Troubleshooting Guide10 Specifications 10 Specifications10.1 General S23A750D 10.2 PowerSaver10 Specifications 10 Specifications10 Specifications 10 SpecificationsThe displayed power consumption level can vary in different operating conditions or when settings are changed 10 Specifications 10.3 Standard Signal Mode Table10 Specifications 10 Specifications 10 Specifications10 Specifications 10 Specificationsz Vertical Frequency 10 Specifications10 Specifications Appendix AppendixContact SAMSUNG WORLDWIDE Appendix AppendixEUROPE Appendix AppendixAppendix AppendixAppendix AppendixMIDDlE EAST AFRICAAppendix AppendixGamma TerminologyAppendix OSDOn Screen DisplayAppendix ResolutionAppendix Plug & PlayNumerics IndexIndex Testing the Product Tidying Up the Connected CablesVolume Index