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Samsung SCX-4100 manual Troubleshooting

Models: SCX-4100

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8 TROUBLESHOOTING

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Clearing Paper Jams

•Clearing LCD Error Messages

•Solving Problems

Image 132

Samsung SCX-4100 manual Troubleshooting

Contents

Page About the User’s Guides Contact Samsung World Wide Hungary Contents Printing Using Your Printer in Linux Troubleshooting Important Precautions and Safety Information Page Laser Safety Statement Ozone SafetyPage Radio Frequency Emissions Canadian Radio Interference RegulationsFCC Information to the User Declaration of Conformity European Countries Approvals and CertificationsEC Certification Replacing the Fitted Plug for UK Only Page Differences Between British and American English Getting Started Quick Install Guide UnpackingStarter Toner Cartridge Selecting a Location Clearance SpaceUnderstanding the Component Location Front ViewRear View These are the main components of your machineControl Panel Functions Installing the Toner Cartridge Getting Started Loading Paper Changing the Paper Size in the Paper Tray Getting Started Using a Parallel Cable Windows only Using a USB CableMaking Connections See your computer User’s Guide if you need helpTo the USB port on your computer Turning the Machine On Remote Control Panel About Samsung SoftwareWindows GDI Driver Linux DriverPrinter Driver Features Feature Printer DriverFit to page printing Scale printing Watermark Overlay Installing Samsung Software in Windows System RequirementsInstalling Samsung Software Getting Started Getting Started Installing Samsung SmarThru Click Install SmarThruSoftware installation supports two types of setup Copy components to produce professional quality copiesRepairing Software When the installation is finished, click FinishUninstalling the MFP Driver Removing SoftwareUninstalling Samsung SmarThru Setting Up the Machine System Changing the Display LanguageSetting the Paper Size and Type Using the Save Modes Toner Save ModePower Save Mode Memo Paper Handling Selecting Print Materials Type, Input Sources and CapacitiesPaper Type Input Source/Capacity Paper Tray Plain paperGuidelines for Paper and Special Materials Attempting to print on damp, curled, wrinkled, or torn paperSelecting an Output Location Printing to the Front Output Tray Face down Printing to the Rear Output Slot Face up Be careful not to pinch your fingersTransparencies Paper Handling Loading Paper in the Paper Tray Using the Manual Feeder Sizes that are not currently loaded in the paper trayPaper Handling Setting the Paper Type and Size for Manual Feeder Memo Printing Printing a Document in Windows LandscapePortrait Select the Samsung SCX-4100 Series printer Canceling a Print Job For each jobTo stop a print job from the Printers folder Double-click the Samsung SCX-4100 Series iconUsing a Favorite Setting Using HelpSetting Paper Properties Property Description CopiesSize Loaded in the traySetting Graphic Properties Property Description SourceType Select Color PaperTo print a document Toner SaveQuality AdvancedDownload as Bit Image When this When the Print All Text Black option isPrinting Multiple Pages on One Sheet of the Paper Property Description Advanced True Type OptionsPreview image Printing a Reduced or Enlarged Document You can scale your print job on aFitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing WatermarkClick Ok and start printing Creating a Watermark Editing a Watermark Deleting a WatermarkUsing Overlays What is an Overlay?Creating a New Page Overlay Click the Extras tab and click Edit in the Overlay sectionEdit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete OverlaySetting Up the Locally Shared Printer Setting Up the Host ComputerWindows 9x/Me Setting Up the Client Computer Windows NT 4.0/2000/XPSelect Local Port and click New Port Copying Loading Paper for Copying Preparing a DocumentMaking a Copy Copying Setting Copy Options DarknessNumber of Copies Press No. of CopiesReduced/Enlarged Copying Original Type Using Special Copy Features Clone CopyingAuto Fit Copying Sided in 1 page Copying Up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Scanning Scanning Using Samsung SmarThru Scanning BasicsSmarThru 4 window opens Scan ToImage CopyPrint ApplicationSetting To use on-line help fileWeb Scanning Process with TWAIN- enabled Software Using Your Printer Linux Getting Started Installing the MFP Driver Supported OSRecommended Hardware Requirements SoftwareInstalling the MFP Driver Click Install When the welcome screen appears, click NextWhen the installation is completed, click Finish Click Uninstall Click Next Click FinishUsing the MFP Configurator Opening the MFP ConfiguratorDouble-click MFP Configurator on the desktop Printers Configuration Printers TabScanners Configuration Classes TabClasses tab shows the list of the available printer classes MFP Ports Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsChange the printer and print job properties Device using the standard Cups way directly from Printing FilesScanning a Document Click PropertiesDrag the pointer to set the image area to be scanned Using Your Printer in Linux Using Preset Job Type Settings Using the Image Editor You can use the following tools to edit the imageTools Function Size manually, or set the rate to scale Proportionally, vertically or horizontallyNumber of degrees from the drop-down list Allows you to flip the image vertically orMemo Maintenance Printing the System Data List Clearing the MemoryPress Start/Enter System data list prints outCleaning Your Machine Cleaning the OutsideCleaning the Inside Maintenance Cleaning the Document Glass Maintaining the Toner Cartridge Toner Cartridge StorageSaving Toner Expected Cartridge LifeReinstall the cartridge and close the front cover Redistributing TonerOpen the front cover Replacing the Toner Cartridge Consumables and Replacement Parts Cleaning the DrumItems Using the Remote Control Panel Select Samsung SCX-4100 Series and then Remote Control PanelTroubleshooting Clearing Paper Jams Paper TrayMessage Location of Jam Go to Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Select 90 degrees Click Clearing LCD Error Messages Display Meaning Suggested solutionsSolving Problems Paper Feeding ProblemsCondition Suggested solutions Printing Problems Condition Possible cause Suggested solutionsSelect Samsung SCX-4100 Series as PPM for A4-sized paper If you are using Machine Paper sourceSelects print Windows 9x/Me,Select Download as Bit Image Advanced Options windowPrinting Quality Problems Toner specksDropouts Clean the LSU Clean the LSU. See Clean the inside of the machine. SeeIf black vertical streaks appear on See Replacing the Toner Cartridge onScatter CharactersSkew Curl or waveMachine may require repair. Contact a service Are dirtyBlack pages Cartridge and reinsertCurl Copying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionTo identify the source of the problem, you should open ListIs not functioning properly Installed both Linux Please install the LPP firstIf you want to uninstall only one of them, please Again, you may make the necessary symbolic linkGeneral Specifications Scanner and Copier SpecificationsPrinter Specifications Paper SpecificationsGeneral Specifications Package Weight Paper 1.8 Kg Plastic 0.5 Kg~ 163 g/m2, 16 ~ 43 lb Characters x 2 linesScanner and Copier Specifications Printer Specifications Envelope C6, Envelope Monarch, Envelope B5Min x 127 mm 3 x 5 Max x 356 mm 8.5 x 14Paper Specifications OverviewSize mm/in Weight Capacity Supported Sizes of PaperGuidelines for Using Paper Try another kind of paperSmooth, or embossed Proof wrappingPaper Specifications Paper Output CapacitySecond Paper Storage Environment Envelopes Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope MarginsEnvelope Storage Type of Address Minimum MaximumLabels TransparenciesIndex Printer properties Linux 6.12 windows Uninstalling MFP driver Remote Control Panel 1.23 SmarThruMode, change Watermarks, use Visit us at