Samsung SCX-4100 manual Solving Problems, Paper Feeding Problems, Condition Suggested solutions

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition	Suggested solutions
Paper is jammed during	Clear the paper jam. See page 8.2.
printing.
Paper sticks together.	• Ensure that there is not too much paper in the paper tray.
	The paper tray can hold up to 250 sheets of paper,
	depending on the thickness of your paper.
	• Make sure that you are using the correct type of paper. See
	“Paper Specifications” on page A.5.
	• Remove paper from the paper tray and flex or fan the paper.
	• Humid conditions may cause some paper to stick together.
Multiple sheets of paper	• Different types of paper may be stacked in the paper tray.
do not feed.	Load the paper of only one type, size and weight.
	• If multiple sheets have caused a paper jam, clear the paper
	jam. See page 8.2.
Paper does not feed into	• Remove any obstructions inside the machine.
the machine.	• Paper has not been loaded correctly. Remove paper from the
	tray and reload it correctly.
	• There is too much paper in the paper tray. Remove excess
	paper from the tray.
	• The paper is too thick. Use only paper that meets the
	specifications required by the machine. See “Paper
	Specifications” on page A.5.
The paper keeps	• There is too much paper in the paper tray. Remove excess
jamming.	paper from the tray.
	• An incorrect type of paper is being used. Use only paper that
	meets the specifications required by the machine. See
	“Paper Specifications” on page A.5. If you are printing on
	special materials, use the manual feeder.
	• There may be debris inside the machine. Open the front
	cover and remove the debris.	8
Transparencies stick	Use only the transparencies specifically designed for a laser
together in the paper	printer. Remove each transparency as it exits from the
exit.	machine.
Envelopes skew or fail	Ensure that the paper guides are against both sides of the
to feed correctly.	envelopes.

TROUBLESHOOTING 8.9