Condition

Suggested solutions

 

 

 

 

 

 

Background

Background scatter results from bits of toner distributed on

 

 

scatter

the printed page.

 

 

 

 

• The paper may be too damp. Try printing with a different

 

 

 

 

batch of paper. Do not open packages of paper until

 

 

 

 

necessary so that the paper does not absorb too much

 

 

 

 

moisture.

 

 

 

 

• If background scatter occurs on an envelope, change the

 

 

 

 

printing layout to avoid printing over areas that have

 

 

 

 

overlapping seams on the reverse side. Printing on seams can

 

 

 

 

cause problems.

 

 

 

 

• If background scatter covers the entire surface area of a

 

 

 

 

 

 

 

 

printed page, adjust the print resolution through your

 

 

 

 

software application or the printer properties.

 

 

 

 

 

 

Miss-formed

• If characters are improperly formed and producing hollow

 

 

characters

images, the paper stock may be too slick. Try a different

 

 

 

 

paper. See “Paper Specifications” on page A.5.

 

 

 

 

• If characters are improperly formed and producing a wavy

 

 

 

 

 

 

 

 

effect, the scanner unit may need service. For service,

 

 

 

 

contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

on page A.5.

 

 

• Ensure that the paper or other material is loaded correctly

 

 

and the guides are not too tight or too loose against the

 

 

paper stack.

 

 

 

 

 

 

Curl or wave

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. Both high temperature and

 

humidity can cause paper curl. See “Paper Specifications” on

 

page A.5.

 

• Turn the stack of paper over in the paper tray. Also try

 

rotating the paper 180° in the tray.

 

• Try printing to the rear output slot.

8

TROUBLESHOOTING 8.15

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Image 146
Samsung SCX-4100 manual Scatter, Characters, Skew, Curl or wave