Condition

Suggested solutions

 

 

 

 

 

 

Character Voids

Character voids are white areas within the parts of

 

 

 

 

 

characters that should be solid black:

 

 

 

 

 

• If you are using transparencies, try another type of

 

 

 

 

 

transparency. Due to the composition of the transparency,

 

 

 

 

 

some character voids are normal.

 

 

 

 

 

• You may be printing on the wrong side of the paper. Remove

 

 

 

 

 

the paper and turn it around.

 

 

 

 

 

• The paper may not meet paper specifications. See “Paper

 

 

 

 

 

Specifications” on page A.5.

 

 

 

 

 

 

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears appear:

 

 

 

 

 

• The toner cartridge may be installed improperly. Remove and

 

 

 

 

 

reinsert the cartridge.

 

 

 

 

 

• The toner cartridge may be defective. Remove the toner

 

 

 

 

 

cartridge and install a new one. See “Replacing the Toner

 

 

 

 

 

Cartridge” on page 7.8.

 

 

 

 

 

• If the problem persists, the machine may require repair.

 

 

 

 

 

 

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Curl

If the printed paper is curl or paper does not feed into the

 

 

 

 

 

printer:

 

 

 

 

 

• Turn the stack of paper over in the paper tray. Also try

 

 

 

 

 

rotating the paper 180° in the paper tray.

 

 

 

 

 

• Try printing to the rear output slot.

 

 

 

 

 

 

8

TROUBLESHOOTING 8.17

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Image 148
Samsung SCX-4100 manual Curl