Clearing Paper Jams

When a paper jam occurs, "Paper Jam" appears on the display. Refer to the table below to locate and clear the paper jam.

Message

Location of Jam

Go to

 

 

 

Paper Jam 0

In the paper tray

page 8.2

Open/Close Door

 

 

 

 

 

 

In the fuser area or

page 8.5

Paper Jam 1

around the toner

 

cartridge

 

Open/Close Door

 

 

 

 

In the Manual Feeder

page 8.6

 

 

 

Paper Jam 2

In the paper exit area

page 8.3

Check Inside

 

 

 

 

 

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps on the next pages to clear the jam.

In the Paper Tray

1Open and close the front cover. The jammed paper automatically exits the machine.

If the paper does not exit, continue to step 2.

2Pull the paper tray open.

3Remove the jammed paper by gently pulling it straight out.

If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. See page 8.5.

8.2TROUBLESHOOTING

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Samsung SCX-4100 manual Clearing Paper Jams, Paper Tray, Message Location of Jam Go to