Manuals / Lexmark / Computer Equipment / Printer

Lexmark X642e manual Option, Action, See Solving 2000-sheet drawer problems

Models: X642e

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Option	Action
Internal print	• Make sure the internal print server (also called an internal network adapter or INA) is
server	securely connected to the MFP system board.
	• Make sure you are using the correct cable, that it is securely connected, and the
	network software is correctly set up.
	See the drivers CD that shipped with the MFP for more details.

Large capacity	See Solving 2000-sheet drawer problems.
feeder (2000-
sheet drawer)

MFP memory	Make sure MFP memory is securely connected to the MFP system board.

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Image 166

Lexmark X642e manual Option, Action, See Solving 2000-sheet drawer problems

Contents

X642e Laser MFP User’s GuideTrademarks Safety informationEdition May UNITED STATES GOVERNMENT RIGHTSMercury statement Static sensitivity noticeChapter 1 Learning about the MFP ContentsChapter 2 Copying Chapter 4 Faxing Chapter 3 E-mailChapter 5 FTP Chapter 8 Understanding paper and specialty media guidelines Chapter 9 Installing and removing optionsChapter 6 Scanning to a PC or USB flash memory device Chapter 7 PrintingChapter 10 Understanding the MFP Chapter 11 Administrative supportChapter 13 Troubleshooting Chapter 12 Clearing jamsIndex NoticesWaste from Electrical and Electronic Equipment WEEE directive 1 Learning about the MFP Identifying the MFPModels Using the scanner Basic functions of the scannerAutomatic document feeder and scanner glass flatbed Standard output bin Configured modelsScanner Control panelUnderstanding the MFP control panel Control panel item CalloutFunction Start USB direct interface Home screen and Home screen buttons print cartridgeOther buttons may appear on the Home screen. They are Information on touch-screen buttons column. Each touch of the down arrow accesses one job in thecolumn. For illustrations of the up and down arrow buttons, see Copy Using the LCD touch-screen buttonsSample screen one Sides DuplexBack Sample screen threeDisplaying 1-4/5 Copy from Letter 8.5 x 11 in Executive 7.25 x 10.5 inTouch the right scroll increase button to scroll to another value Information on touch-screen buttonsTouch the up arrow to move up to the next item in a list, such as Back This is a selected radio button. Touch a radio button to select itOther touch-screen buttons Features Paper Menu MenusSettings Reports2 Copying Quick copyMultiple page copying Using the scanner glass flatbedUnderstanding the copy screens and options Holding your finger on an arrow makes a continuous increment Page Making transparencies Copying from one size to anotherCopying to letterhead 6 Touch Photograph Making copies using media from a selected trayCopying photographs 8 Touch Scan Next or DoneCopying mixed-sized media Setting the duplex option Reducing and enlarging copiesAdjusting copy quality Setting collation options5 Touch Separator Sheets Setting paper saving optionsPlacing separator sheets between copies 6 Touch Paper SaverPlacing an overlay message on each page Canceling a copy jobPlacing the date and time at the top of each page While the document is in the ADFWhen the pages are being printed While copying pages using the scanner glass flatbedCopy tips 3 E-mail Entering an e-mail address Using a shortcut numberUsing the address book 4 Touch E-mail It2 Touch Held Jobs 3 Touch Profiles E-mailing to a profileAdding e-mail subject and message information 5 Touch E-mail It6 Touch E-mail It Changing the output file typeE-mailing color documents 6 Touch E-mail ItFrom a computer 3 Click E-mail Destination SetupCreating an e-mail shortcut 10 Touch E-mail ItCreating an e-mail profile Canceling an e-mail2 Click Configuration 3 Click E-mail/FTP Settings From the MFPUnderstanding e-mail options 4 Click Email Server Setup E-mail server setupAddress book setup 2 Click Configuration 3 Click E-mail/FTP SettingsE-mail tips 4 Faxing Using fax destination shortcuts Sending a faxSending faxes from a computer Creating shortcuts 3 Click Fax Shortcut SetupFrom a computer From the MFP 4 Touch Save as ShortcutUnderstanding fax options Changing the fax resolution Adjusting the Darkness settingSending a fax at a later time 6 Touch Advanced Options 7 Touch Delayed SendFax tips Cancel an outgoing fax1 Touch Cancel Jobs While the original documents are still scanning2 Touch Settings 3 Touch Fax Settings 4 Touch General Fax Settings Fax setupPerforming manual fax setup 5 Touch Station Name4 Click Configuration Performing browser fax setup2 Click Configuration 3 Click Fax Settings 4 Click Fax Job Log or Fax Call LogUsing a shortcut number 5 FTPEntering the FTP address Using the address bookCreating shortcuts 3 Click FTP Shortcut SetupUsing the address book From a computerFrom the MFP FTP options4 Touch Save as Shortcut FTP tips 2 Click Scan Profile 3 Click Create Scan Profile Create a scan to PC profile6 Scanningdevice to a PC or USB flash memory 8 Review the instructions on the Scan to PC screen 9 Return to your computer to view your fileUnderstanding scan to PC options Scanning tips Scanning to a USB flash memory device3 Touch Scan to USB drive 7 Printing Sending a job to printPrinting from a USB flash memory device Canceling a print job Canceling a job from the MFP control panelCanceling a job from the taskbar Canceling a job from the MFP control panelCanceling a job from a computer running Windows Canceling a job from the desktopCanceling a job from a Macintosh computer Printing the menu settings pagePrinting a network setup page Canceling a print job from a computer running Mac OSPrinting confidential and held jobs Printing a font sample listPrinting a directory list Printing a confidential job2 In the Copies & Pages or General pop-up menu, select Job Routing WindowsMacintosh At the MFP 1 Touch Held JobsVerify Print Printing and deleting held jobsEntering a Personal Identification Number PIN Reserve PrintMacintosh Repeat PrintWindows 2 In the Copies & Pages or General pop-up menu, select Job RoutingAt the MFP 1 Touch Held Jobs Printing on specialty mediaWindows d Select File Æ Print Mac OS a Select File Æ Page Setupc Select File Æ Print Mac OS a Select File Æ Page SetupLoading standard trays and optional trays Size indicators Print side facing down for simplex single-sided printing 5 Place the print media in the trayPrint side facing up for duplex printing Simplex 7 Insert the tray into the MFPDuplex 3 Touch Paper Menu 4 Touch Paper Size Setting the Paper Type and Paper SizeLoading the multipurpose feeder 7 Touch Paper TypeTo load print media Loading paper, transparencies, or envelopes Loading letterhead or preprinted paperSimplex single sided Loading the 2000-sheet drawer Closing the multipurpose feederTo load the 2000-sheet drawer Elevator button4 Close the loading door Loading the envelope feeder 4 Flex a stack of envelopes back and forth, and then straighten the edges on a level surface. Press down the corners to flatten them 7 Lower the envelope weight to touch the stack Linking trays Supported print media Print media sizes Print media types Print media weightsUnderstanding paper and specialty 8 media guidelines Supported print media Selecting print media Storing print mediaPrint media size Print media sizesDimensions Legend - indicates support162 x 229 mm 6.38 x 9.01 in Print media sizescontinuedC5 Envelope Other Envelope1250-sheet drawer Print media typesPrint media 500-sheet drawerPrint media weights Print media weightscontinued Print media weightscontinued Grain short is preferred for papers over 135 g/m2Selecting print media Paper characteristicsWeight PaperUnacceptable paper for the ADF Envelopes TransparenciesLabels Card stock Storing print media Avoiding jamsDo not remove trays during a print job Installing input options 9 Installing and removing optionsOrder of installation MFP CAUTION The MFP requires three people to lift it safely Installing a 250-sheet or 500-sheet drawer DecalsInstalling a duplex unit Square hole Tab Round pegTab Square hole Round peg Installing memory or option cards 1 Push the release latch, and lower the multipurpose feeder Accessing the MFP system board2 Push both release latches, and open the top front cover 3 Press both side door latches, and open the side door 4 Loosen, but do not remove, the six screws on the shield5 Slide the shield to the right, and then remove it Memory card connector Option card connectorFlash and firmware card connectors 6 Set the shield asideInstalling or removing a memory card InstallationRemoval Installation Installing or removing a flash memory or firmware cardConnector Flash memory or firmware card Removal Installing an option card 2 Slide the shield down onto the screws 3 Tighten the screws Replacing the shield1 Align the keyholes on the shield with the screws on the frame 4 Close the side door 5 Close the top front cover10 Understanding the MFP Storing suppliesReady. 88 Toner low Determining the status of suppliesTouch any button to Ordering supplies Conserving suppliesOrdering a print cartridge Designed for use only in Europe, Middle East, and Africa Declared yield value in accordance with ISO/IECDesigned for use only in the USA and Canada Designed for use only in Asia Pacific Region5 Designed for use only in Latin America 1 Declared yield value in accordance with ISO/IEC2 Designed for use only in the USA and Canada For the Asia Pacific Region440X0102 100 Ordering a maintenance kitX642e 40X0100 110Ordering a transfer roller Ordering a label fuser cleanerOrdering charge rolls Ordering pick rollersTo return Lexmark products to Lexmark for recycling Recycling Lexmark products2 Follow the instructions on the computer screen 7 Touch Automatic Scanner Registration Cleaning the scanner glass flatbed and backing materialScanner registration 6 Touch the down arrow until Automatic Scanner Registration appears10 Touch Exit Configuration Menu Moving the MFP within the office Moving the MFPPreparing the MFP for shipment Brightness Adjusting control panel brightness11 Administrativesupport Configuring the MFP Adjusting screen timeoutAdjusting Power Saver 3 Touch Settings 4 Touch General Settings3 Touch Settings Setting Password Protect for the menusRestricting Function Access 2 Click Configuration3 Under Default Settings, click Fax Settings Æ Analog Fax Setup Setting a password before printing received faxes5 Click Function Access Disabling the Driver to Fax menu item4 Click Create/Change Password Setting security using the Embedded Web Server EWSSetting the Advanced Password 5 Click Create/Change Advanced PasswordSupporting SNMPv3 Simple Network Management Protocol version Using the secure EWS2 Click Configuration 2 Click Configuration Supporting IPSec Internet Protocol SecurityDisabling SNMPv1 and SNMPv2 2 Click Configuration6 Click Submit Disabling ports and protocols Using 802.1x Authentication4 Click TCP/IP Port Access 4 Click Certificate Management4 Click Confidential Print Setup Confidential Print Setup4 Click 802.1x Authentication 2 Click ConfigurationUsing the restricted server list function 3 Click Configuration12 Clearing jams Identifying jamsDoors and trays Access doors and traysPath and locations Clearing jams Understanding jam messages250 Paper Jam Check MP Feeder 5 Touch Continue 260 Paper Jam Check Env Feeder 6 Lower the envelope weight 7 Touch Continue4 Load the envelope feeder 5 Adjust the guide 3 Flex and stack the envelopes1 Open the MFP paper tray, and remove any jammed media 23x and 24x jams2 Open the duplex tray To remove the media, pull up 3 Open any optional trays beginning at the top, and remove any jammed media 5 Touch Continue Elevator button200 and 201 Paper Jam Remove Cartridge 5 Pull the print media up and toward you 6 Align and reinstall the toner cartridge 7 Close the top front cover8 Close the multipurpose feeder 9 Touch Continue 202 Paper Jam Open Rear Door3 Remove the jammed media 4 Close the rear door 5 Touch Continue1 Open the duplex rear door 2 Remove the jammed media 23x Paper Jam Open Duplex Rear Door4 Touch Continue Depending on the media location, pull the media either up or down1 2 3 4 5 6 7 8 0 # Clearing ADF Jams290, 291, 292, and 294 Scanner Jams 1 2 3 4 5 6 7 8 0 #Online technical support 13 TroubleshootingUnderstanding MFP messages Checking an unresponsive MFPSolving printing problems Printing multiple language PDFsSolution SymptomCause Solution SymptomCause Solving scan quality problems Solving copy quality problemsSolving fax problems Solving option problems Touch Caller IDOption See Solving 2000-sheet drawer problemsAction Problem Solving 2000-sheet drawer problemsSolution Continue Solving paper feed problemsSee the Card Stock & Label Guide available on our See the Menus and Messages Guide for morePage Printing the print defects guide Print quality troubleshooting4 Touch Print Quality Pages 5 Touch Exit Configuration Menu Printing the print quality test pagesSolving print quality problems paper and specialty media guidelines for more detailsProblem ActionProblem ActionPage The Quality menu control panel options can be adjusted to help improve print quality Electronic emission notices NoticesConventions PartAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity German Radio interference notice CCC EMC noticePart Japanese VCCI notice Korean MIC statement BSMI EMC noticeREN for this product is part of the product identifier that has the format USAAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point for example, 03 is a REN of 0.3. For earlier products, the REN is shown separately on the label Other telecommunications notices Notice to users of the Canadian telephone networkNotice to users of the New Zealand telephone network Using this product in GermanyUsing this product in Switzerland South Africa telecommunications noticeMailing address Noise emission levelsGerman GS mark notice Model X642e Physical addressLaser advisory label ENERGY STARWaste from Electrical and Electronic Equipment WEEE directive LUOKAN 1 LASERLAITELaser notice Hot surface noticeIndex NumericsPage Page Card Stock & Label Guide

See Solving 2000-sheet drawer problems.