X642e Laser MFP
User’s Guide
Safety information
Edition May
Trademarks
UNITED STATES GOVERNMENT RIGHTS
Mercury statement
Static sensitivity notice
Chapter 2 Copying
Contents
Chapter 1 Learning about the MFP
Chapter 5 FTP
Chapter 3 E-mail
Chapter 4 Faxing
Chapter 9 Installing and removing options
Chapter 6 Scanning to a PC or USB flash memory device
Chapter 8 Understanding paper and specialty media guidelines
Chapter 7 Printing
Chapter 11 Administrative support
Chapter 13 Troubleshooting
Chapter 10 Understanding the MFP
Chapter 12 Clearing jams
Waste from Electrical and Electronic Equipment WEEE directive
Notices
Index
1 Learning about the MFP
Identifying the MFP
Models
Using the scanner
Basic functions of the scanner
Automatic document feeder and scanner glass flatbed
Configured models
Scanner
Standard output bin
Control panel
Understanding the MFP control panel
Function
Callout
Control panel item
Start
USB direct interface
Home screen and Home screen buttons
print cartridge
Other buttons may appear on the Home screen. They are
column. For illustrations of the up and down arrow buttons, see
column. Each touch of the down arrow accesses one job in the
Information on touch-screen buttons
Using the LCD touch-screen buttons
Sample screen one
Copy
Sides Duplex
Sample screen three
Displaying 1-4/5
Back
Copy from Letter 8.5 x 11 in Executive 7.25 x 10.5 in
Touch the up arrow to move up to the next item in a list, such as
Information on touch-screen buttons
Touch the right scroll increase button to scroll to another value
Back
This is a selected radio button. Touch a radio button to select it
Other touch-screen buttons
Features
Menus
Settings
Paper Menu
Reports
2 Copying
Quick copy
Understanding the copy screens and options
Using the scanner glass flatbed
Multiple page copying
Holding your finger on an arrow makes a continuous increment
Page
Copying to letterhead
Copying from one size to another
Making transparencies
Making copies using media from a selected tray
Copying photographs
6 Touch Photograph
8 Touch Scan Next or Done
Copying mixed-sized media
Setting the duplex option
Reducing and enlarging copies
Adjusting copy quality
Setting collation options
Setting paper saving options
Placing separator sheets between copies
5 Touch Separator Sheets
6 Touch Paper Saver
Canceling a copy job
Placing the date and time at the top of each page
Placing an overlay message on each page
While the document is in the ADF
Copy tips
While copying pages using the scanner glass flatbed
When the pages are being printed
3 E-mail
Using a shortcut number
Using the address book
Entering an e-mail address
4 Touch E-mail It
E-mailing to a profile
Adding e-mail subject and message information
2 Touch Held Jobs 3 Touch Profiles
5 Touch E-mail It
Changing the output file type
E-mailing color documents
6 Touch E-mail It
6 Touch E-mail It
3 Click E-mail Destination Setup
Creating an e-mail shortcut
From a computer
10 Touch E-mail It
Canceling an e-mail
2 Click Configuration 3 Click E-mail/FTP Settings
Creating an e-mail profile
From the MFP
Understanding e-mail options
E-mail server setup
Address book setup
4 Click Email Server Setup
2 Click Configuration 3 Click E-mail/FTP Settings
E-mail tips
4 Faxing
Using fax destination shortcuts
Sending a fax
Sending faxes from a computer
From a computer
3 Click Fax Shortcut Setup
Creating shortcuts
From the MFP
4 Touch Save as Shortcut
Understanding fax options
Changing the fax resolution
Adjusting the Darkness setting
6 Touch Advanced Options 7 Touch Delayed Send
Sending a fax at a later time
Cancel an outgoing fax
1 Touch Cancel Jobs
Fax tips
While the original documents are still scanning
Fax setup
Performing manual fax setup
2 Touch Settings 3 Touch Fax Settings 4 Touch General Fax Settings
5 Touch Station Name
Performing browser fax setup
2 Click Configuration
4 Click Configuration
3 Click Fax Settings 4 Click Fax Job Log or Fax Call Log
5 FTP
Entering the FTP address
Using a shortcut number
Using the address book
3 Click FTP Shortcut Setup
Using the address book
Creating shortcuts
From a computer
4 Touch Save as Shortcut
FTP options
From the MFP
FTP tips
6 Scanningdevice to a PC or USB flash memory
Create a scan to PC profile
2 Click Scan Profile 3 Click Create Scan Profile
8 Review the instructions on the Scan to PC screen
9 Return to your computer to view your file
Understanding scan to PC options
3 Touch Scan to USB drive
Scanning to a USB flash memory device
Scanning tips
7 Printing
Sending a job to print
Printing from a USB flash memory device
Canceling a print job
Canceling a job from the MFP control panel
Canceling a job from the MFP control panel
Canceling a job from a computer running Windows
Canceling a job from the taskbar
Canceling a job from the desktop
Printing the menu settings page
Printing a network setup page
Canceling a job from a Macintosh computer
Canceling a print job from a computer running Mac OS
Printing a font sample list
Printing a directory list
Printing confidential and held jobs
Printing a confidential job
Windows
Macintosh
2 In the Copies & Pages or General pop-up menu, select Job Routing
At the MFP 1 Touch Held Jobs
Printing and deleting held jobs
Entering a Personal Identification Number PIN
Verify Print
Reserve Print
Repeat Print
Windows
Macintosh
2 In the Copies & Pages or General pop-up menu, select Job Routing
Windows
Printing on specialty media
At the MFP 1 Touch Held Jobs
Mac OS a Select File Æ Page Setup
c Select File Æ Print
d Select File Æ Print
Mac OS a Select File Æ Page Setup
Loading standard trays and optional trays
Size indicators
Print side facing up for duplex printing
5 Place the print media in the tray
Print side facing down for simplex single-sided printing
Duplex
7 Insert the tray into the MFP
Simplex
Setting the Paper Type and Paper Size
Loading the multipurpose feeder
3 Touch Paper Menu 4 Touch Paper Size
7 Touch Paper Type
To load print media
Loading paper, transparencies, or envelopes
Loading letterhead or preprinted paper
Simplex single sided
Loading the 2000-sheet drawer
Closing the multipurpose feeder
To load the 2000-sheet drawer
Elevator button
4 Close the loading door
Loading the envelope feeder
4 Flex a stack of envelopes back and forth, and then straighten the edges on a level surface. Press down the corners to flatten them
7 Lower the envelope weight to touch the stack
Linking trays
Print media sizes Print media types Print media weights
Understanding paper and specialty 8 media guidelines
Supported print media
Supported print media Selecting print media Storing print media
Print media sizes
Dimensions
Print media size
Legend - indicates support
Print media sizescontinued
C5 Envelope
162 x 229 mm 6.38 x 9.01 in
Other Envelope1
Print media types
Print media
250-sheet drawer
500-sheet drawer
Print media weights
Print media weightscontinued
Print media weightscontinued
Grain short is preferred for papers over 135 g/m2
Paper characteristics
Weight
Selecting print media
Paper
Unacceptable paper for the ADF
Envelopes
Transparencies
Labels
Card stock
Storing print media
Avoiding jams
Do not remove trays during a print job
Order of installation
9 Installing and removing options
Installing input options
MFP CAUTION The MFP requires three people to lift it safely
Installing a 250-sheet or 500-sheet drawer
Decals
Installing a duplex unit
Square hole Tab Round peg
Tab Square hole Round peg
Installing memory or option cards
2 Push both release latches, and open the top front cover
Accessing the MFP system board
1 Push the release latch, and lower the multipurpose feeder
3 Press both side door latches, and open the side door
4 Loosen, but do not remove, the six screws on the shield
5 Slide the shield to the right, and then remove it
Option card connector
Flash and firmware card connectors
Memory card connector
6 Set the shield aside
Installing or removing a memory card
Installation
Removal
Connector Flash memory or firmware card
Installing or removing a flash memory or firmware card
Installation
Removal
Installing an option card
Replacing the shield
1 Align the keyholes on the shield with the screws on the frame
2 Slide the shield down onto the screws 3 Tighten the screws
4 Close the side door 5 Close the top front cover
10 Understanding the MFP
Storing supplies
Touch any button to
Determining the status of supplies
Ready. 88 Toner low
Ordering a print cartridge
Conserving supplies
Ordering supplies
Declared yield value in accordance with ISO/IEC
Designed for use only in the USA and Canada
Designed for use only in Europe, Middle East, and Africa
Designed for use only in Asia Pacific Region
1 Declared yield value in accordance with ISO/IEC
2 Designed for use only in the USA and Canada
5 Designed for use only in Latin America
For the Asia Pacific Region4
Ordering a maintenance kit
X642e
40X0102 100
40X0100 110
Ordering a label fuser cleaner
Ordering charge rolls
Ordering a transfer roller
Ordering pick rollers
2 Follow the instructions on the computer screen
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling
Cleaning the scanner glass flatbed and backing material
Scanner registration
7 Touch Automatic Scanner Registration
6 Touch the down arrow until Automatic Scanner Registration appears
10 Touch Exit Configuration Menu
Preparing the MFP for shipment
Moving the MFP
Moving the MFP within the office
11 Administrativesupport
Adjusting control panel brightness
Brightness
Adjusting screen timeout
Adjusting Power Saver
Configuring the MFP
3 Touch Settings 4 Touch General Settings
Setting Password Protect for the menus
Restricting Function Access
3 Touch Settings
2 Click Configuration
Setting a password before printing received faxes
5 Click Function Access
3 Under Default Settings, click Fax Settings Æ Analog Fax Setup
5 Select Always On for Held Fax Mode
Setting security using the Embedded Web Server EWS
Setting the Advanced Password
4 Click Create/Change Password
5 Click Create/Change Advanced Password
2 Click Configuration
Using the secure EWS
Supporting SNMPv3 Simple Network Management Protocol version
Supporting IPSec Internet Protocol Security
Disabling SNMPv1 and SNMPv2
2 Click Configuration
2 Click Configuration
6 Click Submit
Using 802.1x Authentication
4 Click TCP/IP Port Access
Disabling ports and protocols
4 Click Certificate Management
Confidential Print Setup
4 Click 802.1x Authentication
4 Click Confidential Print Setup
2 Click Configuration
Using the restricted server list function
3 Click Configuration
12 Clearing jams
Identifying jams
Path and locations
Access doors and trays
Doors and trays
250 Paper Jam Check MP Feeder
Understanding jam messages
Clearing jams
5 Touch Continue 260 Paper Jam Check Env Feeder
7 Touch Continue
4 Load the envelope feeder 5 Adjust the guide
6 Lower the envelope weight
3 Flex and stack the envelopes
2 Open the duplex tray To remove the media, pull up
23x and 24x jams
1 Open the MFP paper tray, and remove any jammed media
3 Open any optional trays beginning at the top, and remove any jammed media
5 Touch Continue
Elevator button
200 and 201 Paper Jam Remove Cartridge
8 Close the multipurpose feeder
6 Align and reinstall the toner cartridge 7 Close the top front cover
5 Pull the print media up and toward you
9 Touch Continue
202 Paper Jam Open Rear Door
3 Remove the jammed media 4 Close the rear door
5 Touch Continue
23x Paper Jam Open Duplex Rear Door
4 Touch Continue
1 Open the duplex rear door 2 Remove the jammed media
Depending on the media location, pull the media either up or down
Clearing ADF Jams
290, 291, 292, and 294 Scanner Jams
1 2 3 4 5 6 7 8 0 #
1 2 3 4 5 6 7 8 0 #
13 Troubleshooting
Understanding MFP messages
Online technical support
Checking an unresponsive MFP
Solving printing problems
Printing multiple language PDFs
Cause
Symptom
Solution
Cause
Symptom
Solution
Solving fax problems
Solving copy quality problems
Solving scan quality problems
Solving option problems
Touch Caller ID
Action
See Solving 2000-sheet drawer problems
Option
Solution
Solving 2000-sheet drawer problems
Problem
Solving paper feed problems
See the Card Stock & Label Guide available on our
Continue
See the Menus and Messages Guide for more
Page
Print quality troubleshooting
4 Touch Print Quality Pages 5 Touch Exit Configuration Menu
Printing the print defects guide
Printing the print quality test pages
Solving print quality problems
paper and specialty media guidelines for more details
Problem
Action
Problem
Action
Page
The Quality menu control panel options can be adjusted to help improve print quality
Notices
Conventions
Electronic emission notices
Part
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
German
Radio interference notice
CCC EMC notice
Part
Japanese VCCI notice Korean MIC statement BSMI EMC notice
REN for this product is part of the product identifier that has the format USAAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point for example, 03 is a REN of 0.3. For earlier products, the REN is shown separately on the label
Other telecommunications notices
Notice to users of the Canadian telephone network
Using this product in Germany
Using this product in Switzerland
Notice to users of the New Zealand telephone network
South Africa telecommunications notice
Noise emission levels
German GS mark notice Model X642e
Mailing address
Physical address
ENERGY STAR
Waste from Electrical and Electronic Equipment WEEE directive
Laser advisory label
LUOKAN 1 LASERLAITE
Laser notice
Hot surface notice
Index
Numerics
Page
Page
Card Stock & Label Guide