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Lexmark X642e manual Printing multiple language PDFs, Solving printing problems

Models: X642e

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•The MFP is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

•Other electrical equipment plugged into the outlet is working.

•The MFP is turned on.

•The MFP cable is securely attached to the MFP and the host computer, print server, option, or other network device.

Once you have checked each of these possibilities, turn the MFP off, wait at least 10 seconds, and then turn the MFP back on. This often fixes the problem.

Printing multiple language PDFs

Symptom	Cause	Solution
Some documents do	The documents	1 Open the document you want to print in Adobe Reader.
not print.	contain unavailable	2	Click the printer icon.
	fonts.	2	Click the printer icon.
	fonts.		The Print dialog appears.
			The Print dialog appears.
		3	Check the Print as image box.
		4	Click OK.

Solving printing problems

Symptom	Cause	Solution
The control panel	The MFP self test	Turn the MFP off, wait about 10 seconds, and turn the MFP
display is blank.	failed.	back on.
		If the Ready message does not appear, turn the MFP off,
		and call for service.

The message USB	The USB device you	For information regarding tested and approved USB flash
device	are using may not be	memory devices, see Printing from a USB flash memory
unsupported	supported or has an	device.
appears when using a	error. Only specific
USB device.	USB flash memory
	devices are
	supported.

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Image 161

Lexmark X642e manual Printing multiple language PDFs, Solving printing problems

Contents

User’s Guide X642e Laser MFPEdition May Safety informationTrademarks UNITED STATES GOVERNMENT RIGHTSStatic sensitivity notice Mercury statementChapter 2 Copying ContentsChapter 1 Learning about the MFP Chapter 5 FTP Chapter 3 E-mailChapter 4 Faxing Chapter 6 Scanning to a PC or USB flash memory device Chapter 9 Installing and removing optionsChapter 8 Understanding paper and specialty media guidelines Chapter 7 PrintingChapter 13 Troubleshooting Chapter 11 Administrative supportChapter 10 Understanding the MFP Chapter 12 Clearing jamsWaste from Electrical and Electronic Equipment WEEE directive NoticesIndex Identifying the MFP 1 Learning about the MFPModels Basic functions of the scanner Using the scannerAutomatic document feeder and scanner glass flatbed Scanner Configured modelsStandard output bin Control panelUnderstanding the MFP control panel Function CalloutControl panel item Start USB direct interface print cartridge Home screen and Home screen buttonsOther buttons may appear on the Home screen. They are column. For illustrations of the up and down arrow buttons, see column. Each touch of the down arrow accesses one job in theInformation on touch-screen buttons Sample screen one Using the LCD touch-screen buttonsCopy Sides DuplexDisplaying 1-4/5 Sample screen threeBack Copy from Letter 8.5 x 11 in Executive 7.25 x 10.5 inTouch the up arrow to move up to the next item in a list, such as Information on touch-screen buttonsTouch the right scroll increase button to scroll to another value This is a selected radio button. Touch a radio button to select it BackOther touch-screen buttons Features Settings MenusPaper Menu ReportsQuick copy 2 CopyingUnderstanding the copy screens and options Using the scanner glass flatbedMultiple page copying Holding your finger on an arrow makes a continuous increment Page Copying to letterhead Copying from one size to anotherMaking transparencies Copying photographs Making copies using media from a selected tray6 Touch Photograph 8 Touch Scan Next or DoneCopying mixed-sized media Reducing and enlarging copies Setting the duplex optionSetting collation options Adjusting copy qualityPlacing separator sheets between copies Setting paper saving options5 Touch Separator Sheets 6 Touch Paper SaverPlacing the date and time at the top of each page Canceling a copy jobPlacing an overlay message on each page While the document is in the ADFCopy tips While copying pages using the scanner glass flatbedWhen the pages are being printed 3 E-mail Using the address book Using a shortcut numberEntering an e-mail address 4 Touch E-mail ItAdding e-mail subject and message information E-mailing to a profile2 Touch Held Jobs 3 Touch Profiles 5 Touch E-mail ItE-mailing color documents Changing the output file type6 Touch E-mail It 6 Touch E-mail ItCreating an e-mail shortcut 3 Click E-mail Destination SetupFrom a computer 10 Touch E-mail It2 Click Configuration 3 Click E-mail/FTP Settings Canceling an e-mailCreating an e-mail profile From the MFPUnderstanding e-mail options Address book setup E-mail server setup4 Click Email Server Setup 2 Click Configuration 3 Click E-mail/FTP SettingsE-mail tips 4 Faxing Sending a fax Using fax destination shortcutsSending faxes from a computer From a computer 3 Click Fax Shortcut SetupCreating shortcuts 4 Touch Save as Shortcut From the MFPUnderstanding fax options Adjusting the Darkness setting Changing the fax resolutionSending a fax at a later time 6 Touch Advanced Options 7 Touch Delayed Send1 Touch Cancel Jobs Cancel an outgoing faxFax tips While the original documents are still scanningPerforming manual fax setup Fax setup2 Touch Settings 3 Touch Fax Settings 4 Touch General Fax Settings 5 Touch Station Name2 Click Configuration Performing browser fax setup4 Click Configuration 3 Click Fax Settings 4 Click Fax Job Log or Fax Call LogEntering the FTP address 5 FTPUsing a shortcut number Using the address bookUsing the address book 3 Click FTP Shortcut SetupCreating shortcuts From a computer4 Touch Save as Shortcut FTP optionsFrom the MFP FTP tips 6 Scanningdevice to a PC or USB flash memory Create a scan to PC profile2 Click Scan Profile 3 Click Create Scan Profile 9 Return to your computer to view your file 8 Review the instructions on the Scan to PC screenUnderstanding scan to PC options 3 Touch Scan to USB drive Scanning to a USB flash memory deviceScanning tips Sending a job to print 7 PrintingPrinting from a USB flash memory device Canceling a job from the MFP control panel Canceling a print jobCanceling a job from a computer running Windows Canceling a job from the MFP control panelCanceling a job from the taskbar Canceling a job from the desktopPrinting a network setup page Printing the menu settings pageCanceling a job from a Macintosh computer Canceling a print job from a computer running Mac OSPrinting a directory list Printing a font sample listPrinting confidential and held jobs Printing a confidential jobMacintosh Windows2 In the Copies & Pages or General pop-up menu, select Job Routing At the MFP 1 Touch Held JobsEntering a Personal Identification Number PIN Printing and deleting held jobsVerify Print Reserve PrintWindows Repeat PrintMacintosh 2 In the Copies & Pages or General pop-up menu, select Job RoutingWindows Printing on specialty mediaAt the MFP 1 Touch Held Jobs c Select File Æ Print Mac OS a Select File Æ Page Setupd Select File Æ Print Mac OS a Select File Æ Page SetupLoading standard trays and optional trays Size indicators Print side facing up for duplex printing 5 Place the print media in the trayPrint side facing down for simplex single-sided printing Duplex 7 Insert the tray into the MFPSimplex Loading the multipurpose feeder Setting the Paper Type and Paper Size3 Touch Paper Menu 4 Touch Paper Size 7 Touch Paper TypeTo load print media Loading letterhead or preprinted paper Loading paper, transparencies, or envelopesSimplex single sided Closing the multipurpose feeder Loading the 2000-sheet drawerElevator button To load the 2000-sheet drawer4 Close the loading door Loading the envelope feeder 4 Flex a stack of envelopes back and forth, and then straighten the edges on a level surface. Press down the corners to flatten them 7 Lower the envelope weight to touch the stack Linking trays Understanding paper and specialty 8 media guidelines Print media sizes Print media types Print media weightsSupported print media Supported print media Selecting print media Storing print mediaDimensions Print media sizesPrint media size Legend - indicates supportC5 Envelope Print media sizescontinued162 x 229 mm 6.38 x 9.01 in Other Envelope1Print media Print media types250-sheet drawer 500-sheet drawerPrint media weights Print media weightscontinued Grain short is preferred for papers over 135 g/m2 Print media weightscontinuedWeight Paper characteristicsSelecting print media PaperUnacceptable paper for the ADF Transparencies EnvelopesLabels Card stock Avoiding jams Storing print mediaDo not remove trays during a print job Order of installation 9 Installing and removing optionsInstalling input options MFP CAUTION The MFP requires three people to lift it safely Decals Installing a 250-sheet or 500-sheet drawerSquare hole Tab Round peg Installing a duplex unitTab Square hole Round peg Installing memory or option cards 2 Push both release latches, and open the top front cover Accessing the MFP system board1 Push the release latch, and lower the multipurpose feeder 4 Loosen, but do not remove, the six screws on the shield 3 Press both side door latches, and open the side door5 Slide the shield to the right, and then remove it Flash and firmware card connectors Option card connectorMemory card connector 6 Set the shield asideInstallation Installing or removing a memory cardRemoval Connector Flash memory or firmware card Installing or removing a flash memory or firmware cardInstallation Removal Installing an option card 1 Align the keyholes on the shield with the screws on the frame Replacing the shield2 Slide the shield down onto the screws 3 Tighten the screws 4 Close the side door 5 Close the top front coverStoring supplies 10 Understanding the MFPTouch any button to Determining the status of suppliesReady. 88 Toner low Ordering a print cartridge Conserving suppliesOrdering supplies Designed for use only in the USA and Canada Declared yield value in accordance with ISO/IECDesigned for use only in Europe, Middle East, and Africa Designed for use only in Asia Pacific Region2 Designed for use only in the USA and Canada 1 Declared yield value in accordance with ISO/IEC5 Designed for use only in Latin America For the Asia Pacific Region4X642e Ordering a maintenance kit40X0102 100 40X0100 110Ordering charge rolls Ordering a label fuser cleanerOrdering a transfer roller Ordering pick rollers2 Follow the instructions on the computer screen Recycling Lexmark productsTo return Lexmark products to Lexmark for recycling Scanner registration Cleaning the scanner glass flatbed and backing material7 Touch Automatic Scanner Registration 6 Touch the down arrow until Automatic Scanner Registration appears10 Touch Exit Configuration Menu Preparing the MFP for shipment Moving the MFPMoving the MFP within the office 11 Administrativesupport Adjusting control panel brightnessBrightness Adjusting Power Saver Adjusting screen timeoutConfiguring the MFP 3 Touch Settings 4 Touch General SettingsRestricting Function Access Setting Password Protect for the menus3 Touch Settings 2 Click Configuration5 Click Function Access Setting a password before printing received faxes3 Under Default Settings, click Fax Settings Æ Analog Fax Setup 5 Select Always On for Held Fax ModeSetting the Advanced Password Setting security using the Embedded Web Server EWS4 Click Create/Change Password 5 Click Create/Change Advanced Password2 Click Configuration Using the secure EWSSupporting SNMPv3 Simple Network Management Protocol version Disabling SNMPv1 and SNMPv2 Supporting IPSec Internet Protocol Security2 Click Configuration 2 Click Configuration6 Click Submit 4 Click TCP/IP Port Access Using 802.1x AuthenticationDisabling ports and protocols 4 Click Certificate Management4 Click 802.1x Authentication Confidential Print Setup4 Click Confidential Print Setup 2 Click Configuration3 Click Configuration Using the restricted server list functionIdentifying jams 12 Clearing jamsPath and locations Access doors and traysDoors and trays 250 Paper Jam Check MP Feeder Understanding jam messagesClearing jams 5 Touch Continue 260 Paper Jam Check Env Feeder 4 Load the envelope feeder 5 Adjust the guide 7 Touch Continue6 Lower the envelope weight 3 Flex and stack the envelopes2 Open the duplex tray To remove the media, pull up 23x and 24x jams1 Open the MFP paper tray, and remove any jammed media 3 Open any optional trays beginning at the top, and remove any jammed media Elevator button 5 Touch Continue200 and 201 Paper Jam Remove Cartridge 8 Close the multipurpose feeder 6 Align and reinstall the toner cartridge 7 Close the top front cover5 Pull the print media up and toward you 202 Paper Jam Open Rear Door 9 Touch Continue5 Touch Continue 3 Remove the jammed media 4 Close the rear door4 Touch Continue 23x Paper Jam Open Duplex Rear Door1 Open the duplex rear door 2 Remove the jammed media Depending on the media location, pull the media either up or down290, 291, 292, and 294 Scanner Jams Clearing ADF Jams1 2 3 4 5 6 7 8 0 # 1 2 3 4 5 6 7 8 0 #Understanding MFP messages 13 TroubleshootingOnline technical support Checking an unresponsive MFPPrinting multiple language PDFs Solving printing problemsCause SymptomSolution Cause SymptomSolution Solving fax problems Solving copy quality problemsSolving scan quality problems Touch Caller ID Solving option problemsAction See Solving 2000-sheet drawer problemsOption Solution Solving 2000-sheet drawer problemsProblem See the Card Stock & Label Guide available on our Solving paper feed problemsContinue See the Menus and Messages Guide for morePage 4 Touch Print Quality Pages 5 Touch Exit Configuration Menu Print quality troubleshootingPrinting the print defects guide Printing the print quality test pagespaper and specialty media guidelines for more details Solving print quality problemsAction ProblemAction ProblemPage The Quality menu control panel options can be adjusted to help improve print quality Conventions NoticesElectronic emission notices PartEuropean Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada German CCC EMC notice Radio interference noticeJapanese VCCI notice Korean MIC statement BSMI EMC notice PartREN for this product is part of the product identifier that has the format USAAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point for example, 03 is a REN of 0.3. For earlier products, the REN is shown separately on the label Notice to users of the Canadian telephone network Other telecommunications noticesUsing this product in Switzerland Using this product in GermanyNotice to users of the New Zealand telephone network South Africa telecommunications noticeGerman GS mark notice Model X642e Noise emission levelsMailing address Physical addressWaste from Electrical and Electronic Equipment WEEE directive ENERGY STARLaser advisory label LUOKAN 1 LASERLAITEHot surface notice Laser noticeNumerics IndexPage Page Card Stock & Label Guide