Problem

Action

Characters have jagged or

• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200

uneven edges.

Image Q, 1200 dpi, or 2400 Image Q.

 

 

 

• Enable Enhance Fine Lines.

 

 

 

See the tables on page 175 for more settings information.

 

 

 

• If using downloaded fonts, verify the fonts are supported by the MFP, the host

 

 

 

computer, and the software application.

 

 

 

• Verify the print media type and print tray type settings match.

 

 

 

• Verify you are using the correct MFP drivers.

 

 

 

• Verify the environment is 16 to 32 degrees C (60 to 90o F).

 

 

 

 

Part or all of the page is

Check the print cartridge to see if it is installed correctly.

printed in black.

 

 

 

 

 

 

 

 

 

The job prints, but the top

Make sure the Paper Size setting in the Paper menu is correct.

and side margins are

Make sure the margins are set correctly in your software application.

incorrect.

 

 

Ghost images appear.

• Make sure the Paper Type setting in the Paper menu is correct.

 

• Verify the environment is Class B.

 

• Replace the charge rolls.

 

• Replace the print cartridge.

 

 

Some of the print is cut off

Move the guides in the tray to the proper positions for the size loaded.

on the sides, top, or

 

bottom of the media.

 

 

 

Print is skewed or

 

inappropriately slanted.

 

 

 

Transparency print quality

• Use only transparencies recommended by the MFP manufacturer.

is poor.

• Make sure the Paper Type setting in the Paper menu is set to Transparency.

173

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Image 173
Lexmark X642e manual 173