
Problem | Action | ||
Characters have jagged or | • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 | ||
uneven edges. | Image Q, 1200 dpi, or 2400 Image Q. | ||
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| • Enable Enhance Fine Lines. |
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| See the tables on page 175 for more settings information. |
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| • If using downloaded fonts, verify the fonts are supported by the MFP, the host |
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| computer, and the software application. |
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| • Verify the print media type and print tray type settings match. |
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| • Verify you are using the correct MFP drivers. |
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| • Verify the environment is 16 to 32 degrees C (60 to 90o F). |
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Part or all of the page is | Check the print cartridge to see if it is installed correctly. | ||
printed in black. |
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The job prints, but the top | • | Make sure the Paper Size setting in the Paper menu is correct. |
and side margins are | • | Make sure the margins are set correctly in your software application. |
incorrect. |
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Ghost images appear. | • Make sure the Paper Type setting in the Paper menu is correct. |
| • Verify the environment is Class B. |
| • Replace the charge rolls. |
| • Replace the print cartridge. |
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Some of the print is cut off | Move the guides in the tray to the proper positions for the size loaded. |
on the sides, top, or |
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bottom of the media. |
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Print is skewed or |
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inappropriately slanted. |
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Transparency print quality | • Use only transparencies recommended by the MFP manufacturer. |
is poor. | • Make sure the Paper Type setting in the Paper menu is set to Transparency. |